Counselling would normally be carried out face to face, we aren't able to offer support this way for the moment. We can, however, organise a Zoom session or a phone call if you would like.

Call us, on 01454 201 686, to discuss the options we have available. 


Counselling is a process which involves the skills of caring, listening and reflecting. It is based upon listening to you and building a trusting relationship between you and your counsellor.

A counsellor will be supportive but give little or no direct advice as the aim of counselling is to help you develop a greater insight. Their role is to help you re-find resources from within that enable you to approach problems in a fresh way. Counselling can also look at how you communicate, working with you to become clearer and more direct, being assertive without being aggressive.

The counselling relationship is used to explore personal problems and to make sense of any unhappiness. Their aim is to help you know yourself better, to recognise your feelings and what motivates you, using this to reduce anxiety, lessen compulsiveness and ease depression.

One of the main aims of counselling is to help you feel less a victim of circumstance, to feel you have some control over your life. So in the course of counselling you will reassess your coping skills – how you're dealing with problems, challenges, relationships, work – and learn ways that are more effective. 

What you should expect

In your first meeting your counsellor will spend a few minutes introducing themselves, they will then ask you about yourself. They may ask why you want to start therapy and what objectives you have mind. You should always ask as many questions as you want, whenever you wish, throughout the course of your therapy. 

Your counsellor may ask you further questions to help clarify or expand on certain points you have raised, then, you will discuss a proposed course of therapy. It can be useful to make notes about your first meeting.  Anything you share with your counsellor is shared in confidence and they will explain this to you. The Centre will have no access to any of the information you share. 

How can counselling help you?

Talking therapies can help with many difficult life problems - from coping with traumatic experiences and events, to dealing with depression and anxiety or managing harmful emotions and behaviours. Counselling can be particularly beneficial to people diagnosed with a chronic health condition whether you are newly diagnosed or have lived with your illness for sometime. 

If you would like to know more about counselling you can visit The British Association of Counselling and Psychotherapy   who have a host of resources alternatively our counsellors, Emma , are very happy to answer any questions.

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Emma Pople

Emma is a qualified Person Centred counsellor.  During the sessions there is space to talk and be listened to with empathetic understanding and care.


Emma works to see the world through your point of view by taking the time to discover and hear your thoughts and feelings in a safe, comfortable environment. The therapy sessions can help you to view yourself with a new awareness and, in doing so, help you to find a more peaceful way of being in your life. 


Perhaps you will share in sessions things you have never felt able to say to friends. Emma will not judge you in any way and will work with you at your pace and focus on what you want to, in a time frame that suits you. This can be deep work. Together with Emma you will have a trustful and confidential relationship, talking through your experiences during therapy will leave you feeling heard and can help you to feel better. 


Emma says that to witness the difference counselling can make in a persons life is a powerful and humbling experience.

If you have serious concerns for someone’s immediate safety then they can go to Accident and Emergency or phone the emergency services 999 for assistance. There is an on-call psychiatrist at the BRI who you can ask to see in an emergency.

If you, or someone you know. is in an emotional or mental health crisis please contact one of the resources below; 

North Bristol Crisis Service                         

Central Bristol Crisis Service           

South Bristol Crisis Service              

South Glos. Intensive Team            

BaNES Intensive Team                    

North Somerset Intensive Team


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01275 796 209 / 341

0117 378 4250

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01934 836 497 

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Urgent 0300 555 0334

Urgent 0300 555 0334

Urgent 0300 555 0334