a new beginning 

Oxygen procedures

The full document detailing the procedures for oxygen is available by clicking the blue button. 

Oxygen operation procedures

You can see the changes that have been implemented by clicking the grey button.

Guidance issued by MS National Therapy Centres 

If you'd like to read the guidance we received from MSTNC it is available as a PDF by clicking the icon to the left. 

What is oxygen therapy? 

Find out more HERE



You will now wear your oxygen mask from entering the Centre until the time you leave. 

If you own your own mask you will have to take it with you, clean and disinfect it at home then bring it back with you for each session.

We will still provide masks for members and these will be brought to you while you remain in your vehicle, these are to be dropped off in a box placed within the foyer as you leave.

We strongly recommend that you invest in your own mask, we can source the correct ones you need for only £40 or for 4 monthly instalments of £10, to do this email Angela here. 

When in the chamber you will now have to attach the tubes to your own mask, chamber operators will be unable to assist in this. If you need assistance, whether this is to enter/exit the chamber, transfer to a wheelchair or to attach the air tubes, you will need to bring someone with you who is able to assist you with these things and they will need to wear a protective face mask whilst in the Centre.


To protect yourself, the team and our volunteers each session will be limited to 4 people. The chamber seats have been rearranged to provide adequate space for each person. 

You'll also have to bring your own plastic bottle of water, remember it has to be still not sparkling otherwise...                                                                                                       whoosh!  


Leave whatever you can in your car, you can bring in ONE of the following:  book/ tablet / mobile /  knitting. You should also make sure you have any emergency medication you may need with you, such as an epi-pen or dextrose and leave everything else behind, so no coats or bags please.


To maintain social distancing carers or family members will only be allowed into the Centre to provide you assistance. You can bring one person with you and they must be wearing a fitted face mask. Anyone you bring will have to wait in the car or outside the building during your session. If you need assistance leaving the chamber we will call them when you are ready. 

We are temporarily barring dogs, apart from accredited service dogs, from the Centre and grounds as we are currently unable to accommodate their needs. With summer here we do not wish to have any animal left unattended whether in a vehicle or tied up outside the Centre. 


Just for the moment you will not be able to enjoy a cup of tea and a chat after your session (or before). The kitchen area is closed to everyone except staff and they will not be able to provide hot drinks. You'll leave the Centre straight after your session, except for using the toilets, and we kindly request you do not gather in the car park. If you want you are welcome to sit in the garden but please remember to maintain a safe distance. 


Following the recommendations of our medical advisers the procedure for oxygen has changed slightly.


You will begin breathing oxygen during the pressurisation of the chamber, meaning you'll receive the full recommended time of one hour on oxygen, 45 minutes at pressure. During depressurisation the oxygen is switched to air, so do keep your mask on. 


To provide ample time for people to enter and exit there will be 5 oxygen sessions each day. It is more important than ever that you are at least 15 minutes early for your appointment. This helps us to maintain a socially distanced timetable. Unfortunately we will not be able to delay sessions if you are running late. 

Book your session

You can make an appointment by calling the Centre during our normal office hours of 9 am to 5 pm, Monday to Friday. 


So that as many people as possible can benefit from oxygen therapy everyone will be limited to booking one session per week. If you are happy to take an extra session on short notice please let reception know and we will give you a ring should any cancellations occur. 

The Brightwell offers a caring hand to those who need our help. We provide therapies, services and support to help make everyday life easier for people living with long term neurological conditions.


The Centre receives no funding from the NHS and less than 1% of our costs are met by government schemes. The Centre and our members are grateful for the generosity of community groups, businesses and individual fundraisers that allow us to continue to support people in need. We have also been fortunate enough to recently receive a Covid support grant from the National Lottery, this will be used so that we can continue supporting our members during the pandemic.

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Bradbury House

Wheatfield Drive

Bradley Stoke

Bristol, BS32 9DB


t: 01454 201 686

e: hello@thebrightwell.org.uk

© 2020 The Brightwell               Registered Charity 801155








We currently close on weekends and bank holidays.

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00

09:00 - 17:00