The Brightwell Our Sustainability Pledge The Brightwell is wholly committed to its Sustainability Pledge to be net Zero by 2050 and to have emmissions reduced by 50% by 50% by 2030. We try to adopt a “green “approach in whatever we do. We have been very fortunate that through focused fundraising campaigns, and incredibly generous support from a number of Brightwell 100 members we have achieved so much. Solar Energy has been a major focus with 114 x 250kw panels being fitted in 2019, upgraded by a further 40 x 400 kw panels in 2023, with the addition of 3 x 14kw storage batteries being installed at the same time. Despite considerable increases in energy costs for commercial properties, the benefit of generating this amount of solar energy has made a significant difference to keeping our fuel bills to a manageable level. We have also been working on a gradual LED lighting replacement programme. All the outdoor lighting was upgraded to LED in 2022. The internal lighting is an ongoing project. The new offices, meeting room and lounge area are all LED. As of February 2025 the Oxygen Suite has been completed with plans for the Physio department, the Reception and Cafe areas to be completed as soon as funds are available. In 2022 we started generating our own Oxygen for our Hyperbaric Oxygen Chamber, Although this means we are using more power to generate the oxygen, environmentally there is no other impact as we no longer have large tankers making frequent deliveries and there is no waste. Other improvements have been the upgrade to a more efficient heating boiler and we are always mindful of any equipment purchased or disposed of. Our green credentials are very important to us here at The Brightwell. To find out more about the individual projects, how you can help us to fund more, the respective sponsors and the impact, please scroll through to our Blog

The Brightwell 100 is a network of businesses and corporate donors, who all have the shared aim of supporting the work carried out at The Brightwell, through fundraising, by donated goods & services, and volunteering. 40k for 40 years of future care In 2025, The Brightwell turns 40, an incredible four decades of supporting people affected by neurological conditions through specialist therapies, community, and care. To celebrate, we’re launching our biggest campaign yet. We’re raising £40,000 in just 6 weeks to fund vital physio, therapy, and exercise classes to ensure we can be here for those who need us most, now and in the future. Why 40 FOR 40 Matters Every pound raised helps someone living with MS, Parkinson’s, ME, Fibromyalgia, or over 600 other neurological conditions. It supports our members and those who haven’t even found us yet with access to life-changing care and connection. How you can help Donate Now More information... For further inforation about other therapies at The Brightwell, please click on the following links Become a Member Oxygen Therapy Physiotherapy Support Us Donate Events Corporate Donations Leave a Gift in Your Will Volunteer Newsletters Click on the logo to sign up to our blog.

The Brightwell Fundraising Every donation to The Brightwell goes directly towards helping people living with neurological conditions, covering the cost of our face-to-face therapies, clinics and running costs. As a small, independent charity, we receive no direct funding from the Government, NHS or national charities, so we rely entirely on fundraising and voluntary donations to keep going. How to get involved Join a Brightwell Event Check out our Events page here to see what's coming up. Join one of our Major Events like the Abseil, come along to our Christmas Market or Summer Fair, buy some raffle tickets, or have fun at a Quiz or Bingo Night. Sponsored Events Taking part in a Half-Marathon, Skydive, Tough Mudder, Swim or Fun Run? Please contact community@thebrightwell.org.uk and our fundraising team will be happy to help. Fundraise Your Way There are lots of other simple ways to get involved, host a Coffee Morning at home, visit us for lunch or Afternoon Tea at The Brightwell Café, donate items to our in-house Shop or browse our Online Shop, pick up one of our Collection Tins, or buy tickets for one of our draws. Download Our Fundraising Pack Want some extra inspiration and support? Download our Fundraising Pack for hints, tips and ideas to help make your fundraising a success. Get in Touch Our fundraising team is here to help you at every step of your journey, from suggesting ideas and helping with planning, to supplying promotional materials, display boards, and giving your event publicity through our social media and website. You can email them at community@thebrightwell.org.uk

The Brightwell has various rooms for hire at competitive hourly and daily rates. Each one offers individually controlled air conditioning and free wi-fi. There is a chioce of therapy rooms and other meeting space available. Call us today to discuss costs and availability. Therapy Room Hire The Brightwell Centre, based in Bradley Stoke, North Bristol is a great venue for anyone looking to hire rooms on an hourly, half-day or daily basis. The Centre is conveniently located, just a few minutes from the M5, M4 and the M32, with Aztec West and Cribbs Causeway within easy reach. We have a choice of room options available, including a number of smaller Treatment and Therapy Rooms that can be adapted for a variety of uses. The Centre is fully accessible, with free on-site parking available on a first come, first served basis. We also have outdoor space with seating available for use, weather permitting. And whenever you want to take a break, refreshments are also available from our onsite café, with our relaxed seating area offering a comfortable place to enjoy a bite to eat. Please call or email us for room hire prices and availability. For more information please contact us on 01454 201 686 or hello @thebrightwell.org.uk Therapy/Treatment Rooms We have 2 Therapy/Treatment Rooms, each one offering the following features; Washbasin with hands free mixer tap Plinth bed Desk with chair Medical grade lighting Ceiling hoist Automatic hand towel dispenser Access to our Centre WIFI Air Conditioning For further information, to check availability and costs, please call 0 1454 201686 or email hello@thebrightwell.org.uk The Brightwell Cafe The Brightwell is delighted to offer the use of Its catering facilities to those wishing to just use our café as a meeting point for a coffee and cake through to providing lunch facilities for large groups. We can cater for most dietary requirements and Paula, our Café Coordinator will gladly discuss any specific requirements with you and give you a quotation and menu options. If you require catering for groups, please advise when making your room booking. Please visit our Brightwell Café page for more information.

The Brightwell Thank you for choosing to donate to The Brightwell Thank you so much for donating to The Brightwell. We very much appreciate your generosity. If your donation is specifically to be used as a contribution towards a named member’s therapy, please let us know by emailing hello@thebrightwell.org.uk We would very much like to invite you to become an active part of our Brightwell community. If you would like to find out more about how to support us, please click on the links below. Donate Now Please use the form below to donate using a debit/credit card, Google Pay or PayPal Last name First name Email Donate in the name of Enter the amount £ Gift Aid my donation Address Town / City Postal / Zip code Donate Thank you for your donation! Other ways to donate You can donate via JustGiving. Click on the image below to go to our JustGiving page. Want to make a regular donation? If you would like to make a regular donation, please download and complete a Standing Order form. Please click on the link below to download. Standing Order Form If you are a UK taxpayer, donating through Gift Aid means that we can claim an extra 25p for every £1 you give. It will not cost you any extra. For example if you donate £10 that means that if you are eligible and select to add Gift Aid, The Brightwell will receive £12.50. This makes a huge difference to us. In Order for us to claim Gift Aid we ask that you provide us with your name and address. Thank you. Corporate Donations We are delighted to be supported by so many businesses and companies and such donations can be made via our Brightwell 100 Just Giving page Please visit our Brightwell 100 page to see our latest projects and Wishlist. Gift in Will Make a Difference That Lives On Give the gift of therapy, support and friendship by remembering The Brightwell in your Will. Leaving a financial gift to The Brightwell will have a direct and positive impact on those living with chronic neurological conditions. Your gift will enable individuals to be supported by our wonderful Centre. Please visit our Gift in Will page. Thank you.

The Brightwell Explore our services and get in touch Our Services 01. Custom Project This service is designed to address your unique challenges and objectives. We collaborate closely with you to understand the specific requirements, developing a tailored solution from inception to completion. Our aim is to deliver a bespoke outcome that perfectly aligns with your vision and goals. Show more 02. Personal Solution Planning We offer dedicated one-on-one sessions to thoroughly understand your situation and aspirations. Through active listening and insightful questions, we identify your core needs and collaboratively map out a personalized strategy. This service ensures a clear path forward tailored specifically to you. Show more 03. Expert Guidance Package Gain access to our team's deep industry knowledge and strategic insights. This package provides structured support to help you navigate complex issues and seize emerging opportunities. We empower you with the clarity and direction needed for informed decision-making and effective growth. Show more

The Brightwell 100 is a network of businesses and corporate donors, who all have the shared aim of supporting the work carried out at The Brightwell, through fundraising, by donated goods & services, and volunteering. The Brightwell 100 The Brightwell 100 is a network of businesses and corporate donors, who all have the shared aim of supporting the work carried out at The Brightwell, through fundraising, by donated goods & services, and volunteering. The Brightwell 100 initiative was launched in February 2022. Since that time, Brightwell 100 members have supported us with the following projects. Major Projects Oxygen Generation plant Outdoor LED lighting upgrade New Café New terrace and gazebo area In-house Brightwell Shop New Oxygen area kitchen IT Equipment PCs, monitors for staff and volunteers. Projector for Conference room Event Sponsorship and participation Colour Run Abseil Water Park events Corporate Volunteering days Sponsorship and Marketing Physio Team Uniforms Event materials and merchandising. Donated expertise and goods Garden landscaping Emergency repairs Gardening equipment Café equipment Furniture for the lounge area Professional Video/Photographic services Service User enhancements Oxygen masks and storage Physiotherapy equipment. FES Clinic set up and equipment. Ongoing fundraising support Donated Items and experiences for raflfes and draw prizes How does the Brightwell 100 work? There are a number of ways the businesses can be involved. The Brightwell Wishlist One aspect of joining this unique network is by sponsoring or donating to something specific from our Wishlist. Many of our sponsors really like the fact that they can choose exactly where their money is spent and where it will be used. The items on our Wishlist range from a contribution to one of our major projects, through to paying for Counselling Sessions , or purchasing items that will enhance our Service Users experience and therapies. Please click here to view or download our latest Brightwell Wishlist Donate via our JustGiving page Please make a donation via our Brightwell 100 JustGiving page, by clicking on the Logo above Our Wishlist What are the benefits for The Brightwell 100 members? Supporting a worthwhile charity where your support has a positive impact. Enabling the supporting businesses to fulfil their charitable aims and objectives Being associated with a long-standing and reputable charity (we will provide you guidelines about the use of our name and logo) Being part of a professional network with a shared interest. Knowledge that 100% of your donation will be used for charitable purposes Tax-efficient way to donate with receipts and letters of thanks will be provided Publicity via our website and social media outlets for the supporting businesses Promotional opportunities with visits to the Centre, photos with staff and Centre members (with usual permissions and safeguarding in place) Use of the Brightwell's café, lounge area and outdoor garden/terrace. Regular updates and stewardship of your donation Brightwell 100 members These members are listed in their approximate date of joining. Many of our Brightwell 100 members have made contact and developed mutually beneficial business relationships. Howards Motor Group Woodstock Homes Shiptheory MSB Land & New Homes Blackfriars Auto Services Intoheat Bristol Mortgages Online CWT Landscape Supplies AJH Governance R H Hall Food Services Classeq Rugged Interactive Solarsense Total Access Scaffolding City Electrical Factors Bristol B&Q Cribbs Causeway Babcock International Ashton Alteriors Design & Build County Contractors Delta Marriott Bristol Wain Homes Rebus Medical The Block Bakehouse Ben Hutcheson Music MS People's Help Davies & Partners PPS Building Services Event Hosts and Prize Donors West Country Water Park Village Hotel Bristol Aztec Hotel & Spa Lovell Place Care Home Willow Brook Centre Black Sheep Kitchen & Bar Hollow Tree Pub The Kendleshire Assist Mobility Tall Pines Golf Club Berwick Lodge What to do next For further information please contact Caz Blake-Symes, Trustee and Brightwell 1 00 co-ordinator, caroline.blake-symes@thebrightwell.org.uk Thank you for your interest in The Brightwell 100. We would very much like to invite you and your team for a visit and you can find out more about us and the services we provide, plus you can decide which areas of The Brightwell 100, you wish to be involved with, that fits in with your Company’s values and philosophies. Ways to keep in touch with updates regarding The Brightwell 100 The Brightwell Blog Follow us on LinkedIn You can also download our guide about Ways to keep in touch with The Brightwell.

We offer specialist sessions as well as oxygen therapy and physiotherapy, including sports massage, acupuncture, counselling and bladder and bowel health clinics. We also host visiting practitioners such as the Molli suit team, AAA clinic and Ultrasound Direct by appointment. Specialist Clinics The Brightwell provides access to a variety of specialist clinics, both medical and advice-based. Each therapist is fully qualified in their field and registered with the relevant professional bodies. Below are just some of the Clinics and Sessions available. You can also keep up to date with interesting articles and updates on our Health & Wellbeing section of our Blog To check availability and book a session, please call reception on 01454 201 686 or email hello@thebrightwell.org.uk Acupuncture Baldder and Bowel Acupuncture has been used since the 1970's as a complementary treatment for many neurological conditions and it has a good reputation for its ability to stabilise and, in some cases, improve many of the symptoms. In recent years, well documented research and modern acupuncture techniques have been introduced to help improve the efficacy of the treatment. There are different systems of acupuncture which can be used either by themselves or in combination for treatment: Body acupuncture: Can target any area of the body affected in order to help; improve blood circulation, increase relaxation in the muscles and tissues, pain relief, relief from anxiety and insomnia, increase energy levels, improve bladder control and digestive function, among many other benefits. Scalp acupuncture : A system developed in more recent years specifically for neurological conditions. Here, points are treated along lines on the scalp that lie directly over the specific areas of the brain that control different bodily functions such as mobility, sensation, balance, etc. Sam May is an experienced acupuncturist who is well versed in the complexities of neurological conditions. He holds a degree in Acupuncture from the College of Integrated Chinese Medicine, and has been practicing in Bristol since 2010 Ear acupuncture : This system is based on a theory similar to that of reflexology where specific points of the auricle (external ear) act as reflex points for different parts of the body which can therefore be treated through the ear. This type of acupuncture is particularly effective for stress, anxiety and pain anywhere in the body and it is also used worldwide for the emotional and physical symptoms related to drug and alcohol withdrawal as well as PTSD. Acupuncture If you are unsure that acupuncture is for you, Sam will be more than happy to meet with you to answer any of your questions and to discuss a treatment plan. Sam is at The Brightwell for appointments on Fridays between 9.30am and 2.30pm. Each session lasts between 45 and 60 minutes. Initial Consultation £40 Treatment session £30 One to One Counselling About Counselling Psychotherapeutic counselling provides a secure and confidential[1] space for you to talk to a trained professional about your issues and concerns. Counselling can help with many difficult life problems and challenges. It is also an opportunity to develop new perspectives and deepen existing insights into yourself and your life as a whole. In this way therapy can be an ongoing process of transformation not only for when we are suffering but also for when we need space to navigate life, explore the past and find meaning and hope for the future. The process involves building a trusting relationship between you and your therapist. They will work with you to explore your unique circumstances, challenges, perspectives, thoughts, feelings, beliefs, values and behaviours so you can develop a better understanding of yourself and others. They will help you make beneficial changes to ease distressing feelings and move to a place of thriving rather than just surviving. A counsellor will give little or no direct advice - they will help you find your own solutions and your own path forward. About Sasha Sasha is an Integrative Psychotherapist and Counsellor and a registered member of the British Association for Counselling and Psychotherapy. She works to build open and trusting therapeutic relationships and will take time to listen, explore and understand the world from your point of view and at your own pace. You can talk about anything that’s troubling you, confidentially and without judgment. Sasha has wide experience working with many mental health symptoms, including depression, anxiety, stress and burnout. Whilst she works with all the challenges life can bring, she has particular experience and interest in chronic illness and long-term health conditions, major life transitions and change, grief and loss. She also has specialist training and experience in working with past inter-personal trauma. Sasha’s experience as a counsellor includes working in NHS primary care general practice in Somerset, with St Peter's Hospice in Bristol and in a trauma therapy service in South Wales, where she still currently works. She is also a therapeutic group facilitator for a national disabled people’s organisation, runs a small private practice and is an occasional associate lecturer at the University of the West of England. She has over fifteen years of experience with the Samaritans providing emotional support over the phone, face-to-face- face and via email and has also supported individuals longer-term through Bristol-based organisations such as the West of England Centre for Inclusive Living (WECIL), Changes and Womankind. Sasha can offer shorter or longer-term therapy in-person, online or over the phone. Sessions last 50 minutes. Contribution per session £40 [1] There are some exceptions for legal and ethical reasons, which will be explained to you. Massage, Aromatherapy & Reflexolgy Claire Day, is a Therapeutic Health Practitioner. Qualified in Advanced Clinical Massage Therapy, TRE (Trauma/Tension Release exercise), Manual Lymphatic Drainage, and is also a Nordic Walking Instructor. Claire uses massage, movement & mindfulness to help build resilience from within and promote wellness. Claire works with a broad spectrum of people, from those seeking a relaxing treatment for health and wellness to those with mental health issues, sporting injuries, soft tissue injuries, and chronic musculoskeletal conditions, including Neurological Conditions, arthritis, back pain, carpal tunnel syndrome, fibromyalgia, frozen shoulder, joint pain, migraines, piriformis syndrome, plantar fasciitis, rotator cuff Injury, sciatica, tendonitis | tennis & golfers' elbow, and many more... She aims to help reduce pain & tension, increase your range of movement, and promote your body's health & wellbeing whilst building on your self-care knowledge. Claire also offers Rehabilitation for: Sports injury, Surgery, Pre/Postnatal, Illness & Post viral, TMJ Claire is at The Brightwell every Monday. Each session lasts 1 hour Cost £50 Massage We are delighted to announce that Helen Baddon, as one of our Specialist Therapists. Helen is a Therapist, Healer & Yoga instructor, with a BSc (Hons) in Complementary Health. Helen will be running clinics every other Wednesday from 10 am to 2 pm. Some of you may remember Helen as she ran the clinics before departing to grow her family. Helen will be working alongside Claire Day, who will continue to offer Advanced Clinical Massage treatments every Monday. Each session is 45 minutes Cost per session will be £50 Foot Health & Care We are delighted to welcome Therese Staniland to the Brightwell from Wednesday 2 August 2023. Therese Staniland, originally from South Africa and has been in the beauty and nail industry since 2002, she was a trainer for Star Nails and owned her own training school in South Africa. She will be offering specialist foot care treatments and procedures. She is qualified as a Level 4 foot health practitioner and is passionate about the therapies she offers. Services Include: Cut and file nails Nail reconstruction Care in diabetic Feet Corns Hard skin removal (Callus) Veruca Treatment (Verrutop) Ingrowing toenails Nail fungus treatment Foot or Lower Leg Massage Manicures with gel polish. 30 minute appointments available. Follow up sessions 6/8 weeks. Cost: 30 mins £30 Mollie Suits The experts from the Company that provides Mollie Suits often hold sessions here at The Brightwel. These appointments are for those who are intetrested in finding out more and to check the suitability of the product for each individual's needs. For further information and to book an appointment, please visit www.remotion.co.uk Benefits and Advocacy Service with Bristol Citizens Advice Bureau We are very pleased to be able to offer our members and non-members living with MS the opportunity to receive support from Caroline Langdon. Caroline has expert knowledge in helping people with all aspects of benefit queries. Caroline can assist you with: Eligibility Queries Helping with the completion of forms Availability of benefits And much more… For general enquiries an appointment will last one hour. For help completing forms, a two hour appointment will be needed. All appointments are completely confidential. Appointments need to be booked in advance. Please call Reception on 01454 201 686 Therapy/Treatment Rooms for Hire We have 2 Therapy/Treatment Rooms, each one offering the following features; Washbasin with hands free mixer tap Plinth bed Desk with chair Medical grade lighting Ceiling hoist Automatic hand towel dispenser Access to our Centre WIFI Air Conditioning For further information, please visit our Cafe and Therapy Room Hire pages.

Our sustainability pledge outlines the steps we have taken and those we need to take to become to become carbon neutral Our Sustainability Pledge Background Bradbury House, the location for The Brightwell , was officially opened in 2012. Therefore, the build and construction were carried out in the 18-month period prior to that, at the time it met all the latest energy efficiency standards and was graded on an Energy Performance Certificate (EPC) report as efficiency level C. The management and t rustees of The Brightwell understand the importance of doing their part to address the climate emergency and have committed to carbon neutrality by 2050. In 2019 The Brightwell launched “Project Green” in order to help The Brightwell meet its environmental responsibility goals, as well as to create a more secure and sustainable financial future for the charity. Electricity is used for everything in Bradbury House, except the gas underfloor heating and hot water to the eight sinks used in the various WC and treatment areas. The overall cost of electricity varies throughout the year, depending on how much is generated through the solar panels. Electricity costs and usage have increased since August 2022, as we are now generating our own oxygen. Existing Energy Saving Strategies Solar Panels The charity was very fortunate that Solarsense donated 114 solar panels which were installed on the roof of The Brightwell in December 2019. These have allowed significant savings on costs, with major savings in the summer of 2022 due to the exceptional levels of sunshine. These panels can create up to 28.5kW of electricity per hour on bright days. The estimat e has been made that they can generate up to an impressive 29,000kWh per annum. However, because we do not have storage batteries at this stage and as Total, our current energy provider, does not offer a suitable package for us to return energy to the grid, we are not yet enjoying the full benefits of these panels. Solar panels have proven to provide cost-saving for us, but savings are currently being lost through overproduction. The installation of a large storage battery is planned but the immediate need is to try and make urgent and significant savings on the overall cost of electricity. LED Light Conversion After taking professional advice, it was estimated that the cost saving per light fitting would be a massive 80%, with approximately £2,500 pa of the current electricity costs is due to lighting. With new tariffs and price caps being lowered this could increase by five or six times, to an eye-watering £15,000 pa just on lighting. The charity could not possibly afford the electricity based on using the current fittings, without making significant cuts elsewhere, which may impact our members well-being. The conversion to LED lighting is therefore essential. Replacement Outside Lighting In January 2023 after a significant donation from a corporate sponsor, via the Brightwell 100 , all of the exterior lights were converted to LED. Before this the outdoor lights were disproportionately more expensive than the inside lighting to run. The replacement programme of all the lights on the 13 lamp posts and all exterior wall fittings to LED has been a significant step forward and when this installation took place the cost savings were immediate. Staff Awareness Whenever possible staff and volunteers have received guidelines to ensure that all the lights are switched off whenever practical, and the air conditioning units go onto standby mode, which can be obviously turned on or overridden for the comfort of all users. All Brightwell users and visitors are also encouraged to recycle and use reusable products where possible. New facilities During the spring and summer of 2022, a number of significant building projects have taken place at The Brightwell including the whole development of an area, previously used for storage, which has enabled us to build the new cafe seating space, new offices for the administration and fundraising teams, a new smaller storage area and a state-of-the-art conference/ meeting room. These new facilities have been built with efficiency and cost savings in mind and have extensive use of natural light coming into the new office and LED lighting in the cafe seating area. The new cafe facility should be open in August 2023 and will also be to the most energy efficient standards. Oxygen Generation Included in the renovations and new build projects for the summer of 2022 was the installation of our own oxygen generation system. This was always going to be to give the centre independence away from the supplier and to avoid their rapidly rising costs and to help maintain a high level of supply to our hyperbaric therapy tank with sufficient capacity to build a further tank in the future. However, the costings of running the new oxygen generation units were based on the cost of energy at the time of the design (late 2020) The rising cost of electricity will have an impact as the new compressor uses 37kw of power compared to the previous one working at 15 kw. The overall environmental impacts are still very positive including there are no longer frequent deliveries using large tankers driving through the local housing estate and past the primary school located next door to The Brightwell. New Boiler System This expense was unfortunately was not a planned or budgeted for. The heating system, although only ten years old, was a very costly commercial system when it was installed but had proven to be very expensive and unreliable over the past few years. After a complete failure the system was condemned. Although the expense of £10,000 was not budgeted for, the installation of the new system in February 2023 does mean that the new boiler meets the top specifications in terms of efficiency and green credentials Future Plans - subject to funding Subject to being able to get funding the following projects are next on our list. 1 LED Lighting conversion in the Physiotherapy department. When the space to be used for the physio department was designed the window area was comparatively small compared to the rest of the building. The facility as a whole is a great space for all the equipment and the hoisting system is perfect. However, due to the limited natural light and the fact that the department is used extensively during the week the lights are on for most of the time, Therefore, the Physio department’s lighting being converted to LED is top of the list. The estimated cost for this is £5,000 with an estimated 30-month payback period. 2. Remaining Internal LED lighting This ideally should be done throughout the building, before the darker nights occur, so realistically before October 2023, The cost will also be about £5,000 with a 30-month payback period. 3. 100Kw Battery Storage We are seeking funding to install a 100Kw storage battery, to save money, and meet our environmental responsibility. As mentioned above The charity was very fortunate to have been given 114 250w solar panels through a partnership with solar company Solarsense. Cost savings, through having this level of battery storage, will come from the ability to generate oxygen for the next day’s sessions overnight using stored electricity, when our electricity unit cost is cheaper. Based on 4 quotes and surveys undertaken, we are also confident that for most of the year power generated solely at weekends when the Centre is closed would allow us to run the oxygen generation system, cost-free for up to two days per week. We estimate that the cost will be £90,000 and we have to look at this in terms of the key issues issues. These are: Rise in energy prices leading to the potential for bills to be at an unsustainable level, affecting service delivery. Wastage of power generated by our solar array Ensuring a financially stable future for the Charity Commitment to Carbon neutrality by 2050 How to find out more If you would like to discuss any of our Environmental policies or aims or would like to help or contribute, please contact Victoria Hocquard email Victoria.Hocquard@thebrightwell.org.uk

The Brightwell Our History Following the introduction of Centres elsewhere in the country, a local group of people living with Multiple Sclerosis, their families and friends were brought together by Jackie and Ray Brightwell. With the support of ARMS (Action for Research into Multiple Sclerosis) a national organisation, they set up the first MS Therapy Centre to support people in the Bristol area. The Centre was opened in Nailsea in 1985 and at that time only offered oxygen therapy. Over time physiotherapy, exercise and yoga were introduced. We soon realised how important access to on-going physiotherapy was for people living with long-term conditions and the nucleus of our now well-equipped and well-staffed physiotherapy unit was established. As the Centre continued to grow counselling, reflexology and acupuncture were added to the therapies available. We also started to host various NHS clinics at the Nailsea Centre, these included an MS specialist nurse, a continence clinic and a speech therapist. The Centre in Nailsea had been expanded to take in three industrial units but planning restrictions, the nature of the buildings and the cramped car parking facilities made improving our facilities and further expansion impractical. On the 20th February 2012 we opened the doors at our brand new, purpose built Centre in Bradley Stoke. The Centre was officially opened by The Princess Royal, Princess Anne on the 31st October 2012. Research into the benefits of Oxygen therapy has been on-going with many agreeing that it can help many conditions, not just Multiple Sclerosis. From the beginning of 2012 we opened our doors to anyone with a neurological condition, as well as to others through our trading arm with all proceeds going back to the Charity. In 2016 discussions began with the members to formalise this expansion. At the Cente's AGM in 2017 it was agreed that renaming the Centre in memory of Jackie Brightwell would not only be a fitting tribute to a lady who gave so much to help so many but, was also a way of reaching out to those living with neurological issues. In 2019, we began the transition to The Brightwell - a Centre for neurological wellbeing and physical recovery. Our aims, strengths and core values remain the same as they were way back in the Nailsea days and we hope to continue to provide timely and effective help for the people who need us, well into the future.

The Brightwell, incorporating The West of England MS Therapy Centre, has been offering hyperbaric oxygen therapy and specialist physiotherapy for over 35 years. Based in Bradley Stoke, Bristol we support members from North Somerset, Bath, Gloucestershire and South Wales. About The Brightwell At The Brightwell, we are dedicated to enhancing the lives of individuals living with chronic neurological conditions. With 40 years of unwavering commitment, we strive to empower our members by providing access to a warm and friendly, non-clinical environment that fosters independence, symptom management, and overall well-being. Our Mis sion To build a dedicated and compassionate community, committed to the care and wellbeing of individuals living with neurological conditions, their families and carers. Our Goal Is to provide a range of therapies and services to support and enrich the lives of those living with neurological conditions. The Brightw e ll is... A relaxed, happy and caring space, where people can share their experiences, build friendships and access support when it is needed. An accessible building providing therapies and support services by qualified professionals. A place where the members, volunteers and staff are the cornerstones of a thriving and vibrant community. A hub for self-help and positivity. Find Out More About The Brightwell... Oxygen Therapy Physiotherapy Oxygen Therapy for Sports Injuries Meet The Team Brightwell Cafe Specialist Clinics Support Us Become a Member Therapy Room Hire Our therapies are provided in a warm, friendly non-clinical environment all with the aim to help reduce the physical, emotional and psychological effects of life with a neurological condition. We have a state of the art physiotherapy gym, oxygen therapy suite and a variety of individual treatment rooms, housing the wide range of therapies and clinics on offer. We are delighted to have recently opened our Brightwell Café, offering a selection of drinks, hot beverages, and snacks, members can relax and catch up with friends in our comfortable lounge In the summer we have a beautiful terrace, large gazebo and garden area for all our visitors to enjoy. Under 1% of the Centre's funding is statutory, we therefore rely on donations from the public, organisations and community groups to continue our vital work. What We Do... What Our Members Say Roger, Member "The Brightwell is a lifeline for me as it is a place where I can be sociable, as I live alone. It is handy for me to get to in my electric wheelchair. Staff and volunteers are so helpful." Click on the logos to see what others are saying about us on Google and Facebook Our Carers Support Group Carers play a key role in supporting those in our Brightwell Community. Caregivers can be paid support workers, but more often they are individuals who look after a family member, partner, or friend who has a physical or mental illness, disability, or, often, in our Brightwell community, they are supporting someone living with a neurological or chronic condition. Our Carers Support Group, led by Wendy Patterson, offers the opportunity to meet up with others in a similar situation, attend talks, social meetings, and find out information from our Carers’ Information point. Read more... Our History Following the introduction of Centres elsewhere in the country, a local group of people living with Multiple Sclerosis, their families and friends were brought together by Jackie and Ray Brightwell. With the support of ARMS (Action for Research into Multiple Sclerosis) a national organisation, they set up the first MS Therapy Centre to support people in the Bristol area. The Centre was opened in Nailsea in 1985 and at that time only offered oxygen therapy. Over time physiotherapy, exercise and yoga were introduced. We soon realised how important access to on-going physiotherapy was for people living with long-term conditions and the nucleus of our now well-equipped and well-staffed physiotherapy unit was established. Read more... Our Sustainability Pledge The Brightwell is wholly committed to its Sustainability Pledge to be net Zero by 2050 and to have emmissions reduced by 50% by 50% by 2030. We try to adopt a “green “approach in whatever we do. We have been very fortunate that through focused fundraising campaigns, and incredibly generous support from a number of Brightwell 100 members we have achieved so much. Solar Energy has been a major focus with 114 x 250kw panels being fitted in 2019, upgraded by a further 40 x 400 kw panels in 2023, with the addition of 3 x 14kw storage batteries being installed at the same time. Despite considerable increases in energy costs for commercial properties, the benefit of generating this amount of solar energy has made a significant difference to keeping our fuel bills to a manageable level. Read more... Heading 3 Legal and Regulatory Information The Brightwell is an umbrella name for two main charities and a trading company. We are regulated by the Charities Commissions Regulations. These are The West of England Multiple Sclerosis Therapy Centre Limited Registered Charity Number 801155. The Brightwell Neurological Support Centre Limited Registered Charity Number 1109459. The trading arm is the Bristol Therapy Centre Limited Company Number 0819674. If you require any further information, please contact our CEO Doro Pasantes on 01454 201686. We are proud to be part of the Neuro Therapy Network Please visit www.neurotherapynetwork.org.uk for further information.

The Brightwell The Brightwell Lottery Play the new Brightwell Lottery for just £1 a week! Join our charity lottery for the chance to win exciting cash prizes while helping Brightwell provide vital therapy and support for people living with neurological conditions. Play Now! Win up to £25,000! Join our Lottery for the chance to win one of these prizes: 1st Prize - £25,000 2nd Prize - £1,000 3rd Prize - 5 x £20 4th Price 10 x £10 5th Prize - 20 x £5 When you play the Brightwell Lottery, you're not just entering a draw. You're helping people access the therapy, encouragement and support they need to overcome daily challenges and achieve their goals. And who knows? You might just win a fantastic prize along the way. Play Now! The promoter of this Weekly Lottery is The West of England MS Therapy Centre, Bradbury House, Wheatfield Drive, Bradley Stoke, BS32 9DB. Registered Charity Number 801155 (England & Wales). The West of England MS Therapy Centre is registered with South Gloucestershire Council to operate this lottery under registration number 752. For more information on responsible gambling please visit GambleAware . No under 18 allowed to enter. No prizes will be paid to anyone under 18 years of age. Terms and Conditions Lottery Policy Gambling License