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By becoming a member of The Brightwell, you can access all the therapies and services we offer including Hyperbaric Oxygen, Physiotherapy, Support and Community. Becoming a New Member – Your Brightwell Journey By becoming a member of the Centre you will be able to access all the therapies and services we currently offer. How to Join... Step One Call us on 01454 201686 or email us at hello@thebrightwell.org.uk to arrange a visit, a personal tour of our facilities and have a chat about your specific needs and aims with one of the team. Step Two Once you have had your visit, please complete the information in our Membership Pack. The annual membership fee is only £40 per annum. Please click on the image below to download your Membership pack . If you prefer, you can collect a hard copy from the Centre, or we can post one to you. A member of the team will gladly help you to complete the forms if required. Step Three Once we have all your information, one of our team will contact you to book your Clinical Assessment. Step Four Have your assessment with one of our Physio Team. Discuss and agree on the most suitable and beneficial therapy plan for you. Step Five Start benefiting from the therapies we offer and enjoy being part of The Brightwell Community. Non-Neurological Conditions If you are recovering from an Injury, Long Covid, Cancer or any other health condition that you feel would benefit from the therapies we offer, you can also self-refer and become a member, this is £50. Please note that any therapies offer great value for money, but are not subsidised by the Charity for non-neurological conditions. Please download the Non-neurological Registration Form here. Sports Injuries If you would like to benefit from using our Hyperbaric Oxygen Therapy to accelerate healing from a Sports Injury please download the Sports Injury Registration Form here. Contributing by Standing Order Click here to find out how to contribute by standing order. Our Member Journey Officer If you have any questions please call Dawn Wright, our Member Journey Officer on 01454 201686 or email hello@thebrightwell.org.uk We very much look forward to welcoming you to join us at The Brightwell.

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Oxygen Therapy is offered as a specialised service to help athletes and fitness enthusiasts accelerate recovery from sports injuries. Hyperbaric Oxygen Therapy for Sports Injuries At The Brightwell, Hyperbaric Oxygen Therapy (HBOT) is offered as a specialised service to help athletes and fitness enthusiasts accelerate recovery from sports injuries. While the charity primarily supports individuals with neurological conditions, their oxygen therapy suite is open to the public for "non-neurological" needs, including sports rehabilitation. Benefits for Sports Injuries HBOT involves breathing almost 100% pure oxygen in a pressurised chamber. At The Brightwell, this is used to: Accelerate Healing : By increasing the amount of oxygen dissolved in the blood plasma, it reaches damaged tissues, ligaments, and tendons more effectively than normal breathing. Reduce Inflammation : It helps decrease swelling and odema in injured areas. Stimulate Repair: The therapy promotes the growth of new blood vessels (angiogenesis) and collagen production, essential for recovering from fractures or soft tissue tears. Faster "Return to Play": Many users see noticeable benefits after approximately 5 sessions, significantly shortening recovery time compared to rest alone. Pricing & Membership Because The Brightwell is a charity, their sports injury services are not subsidised like their neurological treatments, but they are priced competitively: Registration/Membership Fee: £50 (for non-neurological/sports users). Session Cost: Approximately £30 per 1-hour session. Availability: Sessions are available 50 weeks a year (closed briefly over Christmas). How to Get Started Enquiry : Contact the "Member Journey Officer" at 01454 201686 or email hello@thebrightwell.org.uk . Registration : You will need to complete a Sports Injury Registration Form, which can be downloaded here or from our Join Us page . Assessment : You may be required to have a brief clinical assessment or chat to ensure HBOT is safe for you (e.g., checking for ear/sinus issues or certain heart conditions). The Chamber: The Brightwell uses a "multi-place" chamber with 7 seats, meaning you sit comfortably in a shared room-like environment while breathing oxygen through a mask. All staff and volunteers are fully trained and experienced in dealing with sports injuries. For further information, please visit Website: www.thebrightwell.org.uk/oxygen-therapy

The Brightwell Our Sustainability Pledge The Brightwell is wholly committed to its Sustainability Pledge to be net Zero by 2050 and to have emmissions reduced by 50% by 50% by 2030. We try to adopt a “green “approach in whatever we do. We have been very fortunate that through focused fundraising campaigns, and incredibly generous support from a number of Brightwell 100 members we have achieved so much. Solar Energy has been a major focus with 114 x 250kw panels being fitted in 2019, upgraded by a further 40 x 400 kw panels in 2023, with the addition of 3 x 14kw storage batteries being installed at the same time. Despite considerable increases in energy costs for commercial properties, the benefit of generating this amount of solar energy has made a significant difference to keeping our fuel bills to a manageable level. We have also been working on a gradual LED lighting replacement programme. All the outdoor lighting was upgraded to LED in 2022. The internal lighting is an ongoing project. The new offices, meeting room and lounge area are all LED. As of February 2025 the Oxygen Suite has been completed with plans for the Physio department, the Reception and Cafe areas to be completed as soon as funds are available. In 2022 we started generating our own Oxygen for our Hyperbaric Oxygen Chamber, Although this means we are using more power to generate the oxygen, environmentally there is no other impact as we no longer have large tankers making frequent deliveries and there is no waste. Other improvements have been the upgrade to a more efficient heating boiler and we are always mindful of any equipment purchased or disposed of. Our green credentials are very important to us here at The Brightwell. To find out more about the individual projects, how you can help us to fund more, the respective sponsors and the impact, please scroll through to our Blog

The Brightwell Café is open to all members, carers, staff volunteers and members of our wider Brightwell community. We are open from 10am with prepared food served until 2.30pm . As well as good quality tea, coffee and soft drinks, there are lots of items are to tempt you and tickle your taste buds, The Brightwell Cafe After much anticipation, we are delighted to announce that The Brightwell Café is now fully open and offering some delicious tasty items on the menu! The Café is open to all members, carers, staff volunteers and members of our wider Brightwell community. We are open from 10am with prepared food served until 2.30pm. As well as good quality tea, coffee and soft drinks, the following items are here to tempt you and tickle your taste buds: a selection of freshly made sandwiches (with gluten-free options available) jacket potatoes with a choice of delicious fillings an assortment of cakes (with gluten-free options available) A range of other snacks Everything we offer represents great value for money, using fresh ingredients and local suppliers. We will be developing the menu further over the coming weeks to serve hot food, healthy options and daily specials. Here is just a small sample of some of the tasty treats on offer..... We’re delighted to announce that The Brightwell Café has achieved a 5-star Food Hygiene rating from South Gloucestershire Council, following our first inspection on Monday 4 March 2024! A food hygiene rating tells consumers about the hygiene standards of a food premises to help them choose where to eat or shop for food. During an inspection, the food safety officer checks how well businesses are meeting the law by looking at: The handling of food How food is stored How food is prepared Cleanliness of facilities How food safety is managed The scheme gives food premises a rating from 0 to 5, where 5 shows hygiene standards are very good and 0 shows urgent improvements are required. We’re so pleased that The Brightwell Café has been awarded the maximum 5-star rating and that all the care and attention to preparing food taken by the café team has been officially recognised! Brightwell Buffets Are you thinking of having a work meeting, a family gathering for a special lunch or a friends get together and want a super buffet? We can help! The Brightwell Café is delighted to offer sandwich platter buffets with the option of a selection of cakes, fruit, canned drinks, bottled water etc. at a very competitive price. We can cater for special dietary requirements such as providing Gluten free bread, with Vegetarian and Vegan options available too – just contact us with your requirements and we’ll be happy to help. Buffet orders will need to be pre-ordered at least 48 hours in advance and are available for collection on weekdays between 10am and 3pm. For further information or to book a buffet please call 01454 201686 and ask for Paula or Helen to discuss your requirements or email us at hello@thebrightwell.org.uk . Alternatively, just pop into the café at The Brightwell to discuss your needs and we’d be happy to help! Coffee Lounge and Outdoor Terrace The whole Centre is fully accessible and there is free parking too. There is a choice of seating available and on warmer days, café users are welcome to enjoy our outdoor Terrace and Garden areas.

Volunteers play a vital role at The Brightwell with nearly 10,000 hours being donated each year. Roles are varied and adaptable. Contact us to discuss how you can help. Volunteering Volunteers are the lifeblood of our success here at The Brightwell. If you are looking for a new interest or challenge, becoming a volunteer at The Brightwell might give you the opportunity you are looking for. You will be made very welcome and your input with make a positive and meaningful difference to our service users, staff and other volunteers. 5 6 3 5 1/7 Volunteer Opportunities We have the following volunteer opportunities available: Supermarket Collections Help our fundraising team and represent The Brightwell with collection tins and buckets at Supermarkets and Shops. Some of our volunteers prefer to work a set number of hours per week on certain days and this works well when working closely with staff members of The Brightwell team. Please note that Volunteers must be at least 18 years old. If you are interested in a volunteer role we have available please email community@thebrightwell.org.uk or call us on 01454 201 686. Please also visit https://govo.org Enter our postcode BS32 9DB, to check out all our Volunteer opportunities. Thank you. Meet some of our amazing volunteers Janet Fundraising Volunteer Colette Fundraising and Events Howard Oxygen Chamber Operator Keith Volunteer Driver Gus and Mike Fundraisers Keith Lead Oxygen Operator Corporate Volunteers Many businesses, whether they are a SME, Limited Company, a Plc., or apart of a National or even an International Group, give their employees time off to support good causes and local charities like us. By volunteering, not only are the individuals involved helping their chosen cause, but often taking part in such activities promotes communication, team building and self-awareness. We are very fortunate to have been supported by such teams in the past including groups from TSB, Lloyds Bank, Rolls Royce and different sectors of the Civil Service. The Brightwell has benefitted from tasks such as working on the grounds, gardening, building maintenance, building projects and much more. We would very much like to welcome you to come and spend time with us here at The Brightwell for a volunteering event. Please contact us at hello@thebrightwell.org.uk 1/2

The Brightwell 100 is a network of businesses and corporate donors, who all have the shared aim of supporting the work carried out at The Brightwell, through fundraising, by donated goods & services, and volunteering. 40k for 40 years of future care In 2025, The Brightwell turns 40, an incredible four decades of supporting people affected by neurological conditions through specialist therapies, community, and care. To celebrate, we’re launching our biggest campaign yet. We’re raising £40,000 in just 6 weeks to fund vital physio, therapy, and exercise classes to ensure we can be here for those who need us most, now and in the future. Why 40 FOR 40 Matters Every pound raised helps someone living with MS, Parkinson’s, ME, Fibromyalgia, or over 600 other neurological conditions. It supports our members and those who haven’t even found us yet with access to life-changing care and connection. How you can help Donate Now More information... For further inforation about other therapies at The Brightwell, please click on the following links Become a Member Oxygen Therapy Physiotherapy Support Us Donate Events Corporate Donations Leave a Gift in Your Will Volunteer Newsletters Click on the logo to sign up to our blog.

The Brightwell Thank you, Donor Name We are so grateful for your generous donation of £0. Your donation number is #1000. You’ll receive a confirmation email soon.

Back for 2023 it's the Brightwell Easter Egg Hunt. Explore Bradley Stoke with the little ones, enjoy some fresh air and collect all the letters to win an Easter treat Bradley Stoke Easter Egg Hunt 2024! Egg-citing times! The hunt is back for 2024! Last year’s Easter Egg Hunt was a great success raising a brilliant £2,200 for the Centre & we had some excellent feedback from participants; “My children and I have really enjoyed the Ea ster egg hunt tha t The Brightwell Centre organised. We found paths we never know existed and walked/scooted much further than we would have. The displays were brilliant and picking up our prizes at the end made it even better. Hope you do it again next year!” – participant, Claire Similar to last year, families will follow trails around the Bradley Stoke area to search for hidden letters displayed on decorated Easter eggs, that are being hosted by the community. “Really enjoyed our experience of decorating our front g arden for the Easter trail was lovely to watch all the families come into the street looking for the letter! We loved doing the trails as a family ourselves as well” – Host and particip ant, Bea Once all the letters have been found along each trail, children can try to spell out the Easter word or phrase. On completion of all four trails, families can bring their completed answer sheets to The Brightwell to receive an Easter *surprise for their children and enjoy a fun photo opportunity to remember this event *(one Easter surprise per child per completed trail pack). There will also be the option to enter the Brightwell Easter raffle with some brilliant family-friendly prizes up for grabs - so don’t miss out! We hope this year’s hunt will be just as popular as last year and that the Centre will benefit from raising further vital funds, whilst delivering a fun, family even t for our local community. Get your Easter Trail Maps here The Egg Hunt will be available to complete during the Easter School Holidays from Thurs 28 until Sunday 14 April For more information please contact community@thebrightwell.org.uk EGGs-tra prize draw tickets here Thank you to this years very kind trail sponsors!

All the sessions for those Brightwell Members living with neurological conditions are subsidised by the charity through our fundraising efforts and supporter donations. Suggested Contributions and Pricing

The Brightwell has various rooms for hire at competitive hourly and daily rates. Each one offers individually controlled air conditioning and free wi-fi. There is a chioce of therapy rooms and other meeting space available. Call us today to discuss costs and availability. Therapy Room Hire The Brightwell Centre, based in Bradley Stoke, North Bristol is a great venue for anyone looking to hire rooms on an hourly, half-day or daily basis. The Centre is conveniently located, just a few minutes from the M5, M4 and the M32, with Aztec West and Cribbs Causeway within easy reach. We have a choice of room options available, including a number of smaller Treatment and Therapy Rooms that can be adapted for a variety of uses. The Centre is fully accessible, with free on-site parking available on a first come, first served basis. We also have outdoor space with seating available for use, weather permitting. And whenever you want to take a break, refreshments are also available from our onsite café, with our relaxed seating area offering a comfortable place to enjoy a bite to eat. Please call or email us for room hire prices and availability. For more information please contact us on 01454 201 686 or hello @thebrightwell.org.uk Therapy/Treatment Rooms We have 2 Therapy/Treatment Rooms, each one offering the following features; Washbasin with hands free mixer tap Plinth bed Desk with chair Medical grade lighting Ceiling hoist Automatic hand towel dispenser Access to our Centre WIFI Air Conditioning For further information, to check availability and costs, please call 0 1454 201686 or email hello@thebrightwell.org.uk The Brightwell Cafe The Brightwell is delighted to offer the use of Its catering facilities to those wishing to just use our café as a meeting point for a coffee and cake through to providing lunch facilities for large groups. We can cater for most dietary requirements and Paula, our Café Coordinator will gladly discuss any specific requirements with you and give you a quotation and menu options. If you require catering for groups, please advise when making your room booking. Please visit our Brightwell Café page for more information.

The Brightwell Our History Following the introduction of Centres elsewhere in the country, a local group of people living with Multiple Sclerosis, their families and friends were brought together by Jackie and Ray Brightwell. With the support of ARMS (Action for Research into Multiple Sclerosis) a national organisation, they set up the first MS Therapy Centre to support people in the Bristol area. The Centre was opened in Nailsea in 1985 and at that time only offered oxygen therapy. Over time physiotherapy, exercise and yoga were introduced. We soon realised how important access to on-going physiotherapy was for people living with long-term conditions and the nucleus of our now well-equipped and well-staffed physiotherapy unit was established. As the Centre continued to grow counselling, reflexology and acupuncture were added to the therapies available. We also started to host various NHS clinics at the Nailsea Centre, these included an MS specialist nurse, a continence clinic and a speech therapist. The Centre in Nailsea had been expanded to take in three industrial units but planning restrictions, the nature of the buildings and the cramped car parking facilities made improving our facilities and further expansion impractical. On the 20th February 2012 we opened the doors at our brand new, purpose built Centre in Bradley Stoke. The Centre was officially opened by The Princess Royal, Princess Anne on the 31st October 2012. Research into the benefits of Oxygen therapy has been on-going with many agreeing that it can help many conditions, not just Multiple Sclerosis. From the beginning of 2012 we opened our doors to anyone with a neurological condition, as well as to others through our trading arm with all proceeds going back to the Charity. In 2016 discussions began with the members to formalise this expansion. At the Cente's AGM in 2017 it was agreed that renaming the Centre in memory of Jackie Brightwell would not only be a fitting tribute to a lady who gave so much to help so many but, was also a way of reaching out to those living with neurological issues. In 2019, we began the transition to The Brightwell - a Centre for neurological wellbeing and physical recovery. Our aims, strengths and core values remain the same as they were way back in the Nailsea days and we hope to continue to provide timely and effective help for the people who need us, well into the future.