All the sessions for those Brightwell Members living with neurological conditions are subsidised by the charity through our fundraising efforts and supporter donations. Suggested Contributions and Pricing

Thank you so much for considering making a donation to The Brightwell. We can assure you that every pound donated is used effectively to support our members. Ways that you can donate to The Brightwell Thank you so much for donating to The Brightwell. We very much appreciate your generosity. If your donation is specifically to be used as a contribution towards a named member’s therapy, please let us know by emailing hello@thebrightwell.org.uk We would very much like to invite you to become an active part of our Brightwell community. If you would like to find out more about how to support us, please click on the links below. Support Us Events Volunteer The Brightwell 100 Corporate Network Thank you once again. First name Last name Email Donate in the name of Enter the amount £ Gift Aid my donation View terms of use Subscribe to our Newsletters/Updates Donate Option 1 Use the box below to donate using a debit/credit card, Google Pay or PayPal Option 2 Donate via JustGiving. Click on the image below Option 3 Making a Regular Donation by Standing Order Pay by Standing order If you would like to make a regular donation and pay by standing order, please click the link below. Option 4 Paying by Cash If you wish to make a cash donation, please call into Reception If you are a UK taxpayer, donating through Gift Aid means that we can claim an extra 25p for every £1 you give. It will not cost you any extra. For example if you donate £10 that means that if you are eligible and select to add Gift Aid, The Brightrwell will receive £12.50.This makes a huge difference to us . Thank you. If you have any queries or issues with making your donation please call 01454 201686 Corporate Donations We are delighted to be supported by so many businesses and companies and such donations can be made via our Brightwell 100 Just Giving page Please visit our Brightwell 100 page to see our latest projects and Wishlist. Gift in Will Make a Difference That Lives On Give the gift of therapy, support and friendship by remembering The Brightwell in your Will. Leaving a financial gift to The Brightwell will have a direct and positive impact on those living with chronic neurological conditions. Your gift will enable individuals to be supported by our wonderful Centre. Please visit our Gift in Will page. Thank you. More information... For further inforation about other therapies at The Brightwell, please click on the following links Become a Member Oxygen Therapy Physiotherapy FES Clinic Specialist Clinics Support Us Volunteer Newsletters Click on the logo to sign up to our blog.

The Brightwell Thank you, Donor Name We are so grateful for your generous donation of £0. Your donation number is #1000. You’ll receive a confirmation email soon.

Oxygen therapy is also known as Hyperbaric Oxygen Therapy (HBOT). During a session you will be breathing 95% oxygen under increased atmospheric pressure. Benefits can include improvements in healing and the management of neurological and other chronic conditions. Oxygen Therapy What is oxygen therapy? Oxygen therapy can be referred to as either Hyperbaric Oxygen Therapy (HBOT) or High Dose Oxygen Therapy (HDOT). During a therapy session, you will be breathing in up to 95% oxygen through a mask in our hyperbaric chamber. The chamber is pressurised above normal atmospheric pressure, allowing your body to absorb more oxygen than it would under normal conditions. Since August 2022, we have been generating our own oxygen on site, which guaranteeing both supply and quality. What conditions can benefit? The majority of our members and Centre users live with chronic neurological conditions, predominantly Multiple Sclerosis (MS). Other conditions include; Chronic Fatigue Syndrome (CFS), Myalgic Encephalomyelitis (ME), Motor Neurone Disease (MND), Parkinson's, Stroke and Fibromyalgia. Find out more about Becoming a Member. Our hyperbaric oxygen chamber Oxygen therapy for Non Neurological conditions We also offer non-subsidised sessions for those wanting to benefit from our therapies who may not have a neurological condition.. These include Acute illness ·Injury, including sports and trauma. Post operative recovery Long Covid Cancer Arthritis If your issue/condition is not on this list, please call us to discuss it, we will be delighted to help. These users will still have use of our facilities in the same way, but pay through Bristol Therapy Centre Ltd. Click here for an application form for non-neurological service users. Oxygen therapy for sports injuries We frequently assist those with a variety of sports injuries. In the past, we have treated players from both amateur and professional football and rugby clubs as well as professional cricketers and ice hockey players. Due to an increased level of fitness in sportspeople, the number of sessions they require in the chamber is reduced. Oxygen therapy is particularly beneficial for speeding up the repair of strains, breaks and soft tissue damage. Visit our Oxygen Therapy for Sports Injuries to find out more. How does oxygen therapy work? The air we normally breathe contains 21% oxygen, and 78% nitrogen, with the remaining 1% being contributed by noble gases and carbon dioxide. During oxygen therapy, you breathe up to 95% oxygen in a pressurised chamber. The combination of increased pressure and high-concentration oxygen enables the body to absorb more oxygen than it can under normal conditions, increasing the amount available to tissues throughout the body and supporting the body's natural healing and recovery processes. Suggested Contributions All the sessions for those Brightwell Members living with neurological conditions are subsidised by the charity through our fundraising efforts and supporter donations. It is the Charity’s policy to never deny someone support due to financial reasons and we welcome the opportunity to confidentially discuss any issues with anyone struggling to contribute towards their therapy sessions. Please click here to find out more Contributing by Standing Order Click here to find out how to contribute by standing order. Oxygen timetable Please note the timetable can occasionally change due to demand, check with the oxygen team to confirm the correct timings and pressure. Effective from 28 July 2026. Isobaric Oxygen Sessions There are no set times for isobaric oxygen sessions outside the chamber. Appointments are required. Further Information about your therapy In instances where it isn’t feasible to attend every day, we will work with you to organise sessions as close together as possible to maximise the potential effectiveness of the therapy. When in the chamber we recommend that you wear comfortable, loose-fitting clothes. Some people find it beneficial to wear layers as the chamber can become quite warm during a session and can then become quite chilly during decompression. You can take a mask break while in the chamber as long as it is only one member at a time When the pressure increases in the chamber you may need to equalise your ears, just as you would on an aeroplane. There are a number of ways to do this: • Swallow; this is usually the most effective method • Pinch your nose and with your mouth shut blow out • Move your jaw from side to side • Try to force a yawn • Take sips of water; you will need to bring a plastic bottle of still water with you If you can’t clear your ears at first, don't worry, just let the operator know straight away and they will stop the pressurisation, they'll then let out some of the pressure until you let them know, with a thumbs up, that everything is okay, the operator will then resume pressurisation at a slower rate. The operator, and the other occupants of the chamber, will always be on hand to help you. As you will be wearing your mask for the entirety of the session it will be difficult to talk and the noise will make it tricky to hear. Most people listen to something through their headphones or read a book to keep themselves entertained. You can bring your mobile phone, tablet or laptop into the chamber; but we recommend you download any programmes you’d like to watch beforehand. There is free Wi-Fi in the Centre, so you could do a spot of online shopping to pass the time. There are a number of items that are prohibited to have in the Chamber please click here for full details. Meet the Team For further information about The Brightwell Community please visit the following pages Meet The Brightwell Team and Volunteer What to do next We very much hope that you will choose to Become a Member. More information about costs and ways to pay can be found on our Therapies page Our Reception Team will be delighted to help you with any questions, please call on 01454 201686 We look forward to welcoming you to The Brightwell.

The Brightwell has various rooms for hire at competitive hourly and daily rates. Each one offers individually controlled air conditioning and free wi-fi. There is a chioce of therapy rooms and other meeting space available. Call us today to discuss costs and availability. Therapy Room Hire The Brightwell Centre, based in Bradley Stoke, North Bristol is a great venue for anyone looking to hire rooms on an hourly, half-day or daily basis. The Centre is conveniently located, just a few minutes from the M5, M4 and the M32, with Aztec West and Cribbs Causeway within easy reach. We have a choice of room options available, including a number of smaller Treatment and Therapy Rooms that can be adapted for a variety of uses. The Centre is fully accessible, with free on-site parking available on a first come, first served basis. We also have outdoor space with seating available for use, weather permitting. And whenever you want to take a break, refreshments are also available from our onsite café, with our relaxed seating area offering a comfortable place to enjoy a bite to eat. Please call or email us for room hire prices and availability. For more information please contact us on 01454 201 686 or hello @thebrightwell.org.uk Therapy/Treatment Rooms We have 2 Therapy/Treatment Rooms, each one offering the following features; Washbasin with hands free mixer tap Plinth bed Desk with chair Medical grade lighting Ceiling hoist Automatic hand towel dispenser Access to our Centre WIFI Air Conditioning For further information, to check availability and costs, please call 0 1454 201686 or email hello@thebrightwell.org.uk The Brightwell Cafe The Brightwell is delighted to offer the use of Its catering facilities to those wishing to just use our café as a meeting point for a coffee and cake through to providing lunch facilities for large groups. We can cater for most dietary requirements and Paula, our Café Coordinator will gladly discuss any specific requirements with you and give you a quotation and menu options. If you require catering for groups, please advise when making your room booking. Please visit our Brightwell Café page for more information.

The Brightwell Fundraising Every donation to The Brightwell goes directly towards helping people living with neurological conditions, covering the cost of our face-to-face therapies, clinics and running costs. As a small, independent charity, we receive no direct funding from the Government, NHS or national charities, so we rely entirely on fundraising and voluntary donations to keep going. How to get involved Join a Brightwell Event Check out our Events page here to see what's coming up. Join one of our Major Events like the Abseil, come along to our Christmas Market or Summer Fair, buy some raffle tickets, or have fun at a Quiz or Bingo Night. Sponsored Events Taking part in a Half-Marathon, Skydive, Tough Mudder, Swim or Fun Run? Please contact community@thebrightwell.org.uk and our fundraising team will be happy to help. Fundraise Your Way There are lots of other simple ways to get involved, host a Coffee Morning at home, visit us for lunch or Afternoon Tea at The Brightwell Café, donate items to our in-house Shop or browse our Online Shop, pick up one of our Collection Tins, or buy tickets for one of our draws. Download Our Fundraising Pack Want some extra inspiration and support? Download our Fundraising Pack for hints, tips and ideas to help make your fundraising a success. Get in Touch Our fundraising team is here to help you at every step of your journey, from suggesting ideas and helping with planning, to supplying promotional materials, display boards, and giving your event publicity through our social media and website. You can email them at community@thebrightwell.org.uk

The Brightwell Explore our services and get in touch Our Services 01. Custom Project This service is designed to address your unique challenges and objectives. We collaborate closely with you to understand the specific requirements, developing a tailored solution from inception to completion. Our aim is to deliver a bespoke outcome that perfectly aligns with your vision and goals. Show more 02. Personal Solution Planning We offer dedicated one-on-one sessions to thoroughly understand your situation and aspirations. Through active listening and insightful questions, we identify your core needs and collaboratively map out a personalized strategy. This service ensures a clear path forward tailored specifically to you. Show more 03. Expert Guidance Package Gain access to our team's deep industry knowledge and strategic insights. This package provides structured support to help you navigate complex issues and seize emerging opportunities. We empower you with the clarity and direction needed for informed decision-making and effective growth. Show more

The Brightwell Our Sustainability Pledge The Brightwell is wholly committed to its Sustainability Pledge to be net Zero by 2050 and to have emmissions reduced by 50% by 50% by 2030. We try to adopt a “green “approach in whatever we do. We have been very fortunate that through focused fundraising campaigns, and incredibly generous support from a number of Brightwell 100 members we have achieved so much. Solar Energy has been a major focus with 114 x 250kw panels being fitted in 2019, upgraded by a further 40 x 400 kw panels in 2023, with the addition of 3 x 14kw storage batteries being installed at the same time. Despite considerable increases in energy costs for commercial properties, the benefit of generating this amount of solar energy has made a significant difference to keeping our fuel bills to a manageable level. We have also been working on a gradual LED lighting replacement programme. All the outdoor lighting was upgraded to LED in 2022. The internal lighting is an ongoing project. The new offices, meeting room and lounge area are all LED. As of February 2025 the Oxygen Suite has been completed with plans for the Physio department, the Reception and Cafe areas to be completed as soon as funds are available. In 2022 we started generating our own Oxygen for our Hyperbaric Oxygen Chamber, Although this means we are using more power to generate the oxygen, environmentally there is no other impact as we no longer have large tankers making frequent deliveries and there is no waste. Other improvements have been the upgrade to a more efficient heating boiler and we are always mindful of any equipment purchased or disposed of. Our green credentials are very important to us here at The Brightwell. To find out more about the individual projects, how you can help us to fund more, the respective sponsors and the impact, please scroll through to our Blog

The Brightwell Thank you for choosing to donate to The Brightwell Thank you so much for donating to The Brightwell. We very much appreciate your generosity. If your donation is specifically to be used as a contribution towards a named member’s therapy, please let us know by emailing hello@thebrightwell.org.uk We would very much like to invite you to become an active part of our Brightwell community. If you would like to find out more about how to support us, please click on the links below. Donate Now Please use the form below to donate using a debit/credit card, Google Pay or PayPal Last name First name Email Donate in the name of Enter the amount £ Gift Aid my donation Address Town / City Postal / Zip code Donate Thank you for your donation! Other ways to donate You can donate via JustGiving. Click on the image below to go to our JustGiving page. Want to make a regular donation? If you would like to make a regular donation, please download and complete a Standing Order form. Please click on the link below to download. Standing Order Form If you are a UK taxpayer, donating through Gift Aid means that we can claim an extra 25p for every £1 you give. It will not cost you any extra. For example if you donate £10 that means that if you are eligible and select to add Gift Aid, The Brightwell will receive £12.50. This makes a huge difference to us. In Order for us to claim Gift Aid we ask that you provide us with your name and address. Thank you. Corporate Donations We are delighted to be supported by so many businesses and companies and such donations can be made via our Brightwell 100 Just Giving page Please visit our Brightwell 100 page to see our latest projects and Wishlist. Gift in Will Make a Difference That Lives On Give the gift of therapy, support and friendship by remembering The Brightwell in your Will. Leaving a financial gift to The Brightwell will have a direct and positive impact on those living with chronic neurological conditions. Your gift will enable individuals to be supported by our wonderful Centre. Please visit our Gift in Will page. Thank you.

The Brightwell, incorporating The West of England MS Therapy Centre, has been offering hyperbaric oxygen therapy and specialist physiotherapy for over 35 years. Based in Bradley Stoke, Bristol we support members from North Somerset, Bath, Gloucestershire and South Wales. About The Brightwell At The Brightwell, we are dedicated to enhancing the lives of individuals living with chronic neurological conditions. With 40 years of unwavering commitment, we strive to empower our members by providing access to a warm and friendly, non-clinical environment that fosters independence, symptom management, and overall well-being. Our Mis sion To build a dedicated and compassionate community, committed to the care and wellbeing of individuals living with neurological conditions, their families and carers. Our Goal Is to provide a range of therapies and services to support and enrich the lives of those living with neurological conditions. The Brightw e ll is... A relaxed, happy and caring space, where people can share their experiences, build friendships and access support when it is needed. An accessible building providing therapies and support services by qualified professionals. A place where the members, volunteers and staff are the cornerstones of a thriving and vibrant community. A hub for self-help and positivity. Find Out More About The Brightwell... Oxygen Therapy Physiotherapy Oxygen Therapy for Sports Injuries Meet The Team Brightwell Cafe Specialist Clinics Support Us Become a Member Therapy Room Hire Our therapies are provided in a warm, friendly non-clinical environment all with the aim to help reduce the physical, emotional and psychological effects of life with a neurological condition. We have a state of the art physiotherapy gym, oxygen therapy suite and a variety of individual treatment rooms, housing the wide range of therapies and clinics on offer. We are delighted to have recently opened our Brightwell Café, offering a selection of drinks, hot beverages, and snacks, members can relax and catch up with friends in our comfortable lounge In the summer we have a beautiful terrace, large gazebo and garden area for all our visitors to enjoy. Under 1% of the Centre's funding is statutory, we therefore rely on donations from the public, organisations and community groups to continue our vital work. What We Do... What Our Members Say Roger, Member "The Brightwell is a lifeline for me as it is a place where I can be sociable, as I live alone. It is handy for me to get to in my electric wheelchair. Staff and volunteers are so helpful." Click on the logos to see what others are saying about us on Google and Facebook Our Carers Support Group Carers play a key role in supporting those in our Brightwell Community. Caregivers can be paid support workers, but more often they are individuals who look after a family member, partner, or friend who has a physical or mental illness, disability, or, often, in our Brightwell community, they are supporting someone living with a neurological or chronic condition. Our Carers Support Group, led by Wendy Patterson, offers the opportunity to meet up with others in a similar situation, attend talks, social meetings, and find out information from our Carers’ Information point. Read more... Our History Following the introduction of Centres elsewhere in the country, a local group of people living with Multiple Sclerosis, their families and friends were brought together by Jackie and Ray Brightwell. With the support of ARMS (Action for Research into Multiple Sclerosis) a national organisation, they set up the first MS Therapy Centre to support people in the Bristol area. The Centre was opened in Nailsea in 1985 and at that time only offered oxygen therapy. Over time physiotherapy, exercise and yoga were introduced. We soon realised how important access to on-going physiotherapy was for people living with long-term conditions and the nucleus of our now well-equipped and well-staffed physiotherapy unit was established. Read more... Our Sustainability Pledge The Brightwell is wholly committed to its Sustainability Pledge to be net Zero by 2050 and to have emmissions reduced by 50% by 50% by 2030. We try to adopt a “green “approach in whatever we do. We have been very fortunate that through focused fundraising campaigns, and incredibly generous support from a number of Brightwell 100 members we have achieved so much. Solar Energy has been a major focus with 114 x 250kw panels being fitted in 2019, upgraded by a further 40 x 400 kw panels in 2023, with the addition of 3 x 14kw storage batteries being installed at the same time. Despite considerable increases in energy costs for commercial properties, the benefit of generating this amount of solar energy has made a significant difference to keeping our fuel bills to a manageable level. Read more... Heading 3 Legal and Regulatory Information The Brightwell is an umbrella name for two main charities and a trading company. We are regulated by the Charities Commissions Regulations. These are The West of England Multiple Sclerosis Therapy Centre Limited Registered Charity Number 801155. The Brightwell Neurological Support Centre Limited Registered Charity Number 1109459. The trading arm is the Bristol Therapy Centre Limited Company Number 0819674. If you require any further information, please contact our CEO Doro Pasantes on 01454 201686. We are proud to be part of the Neuro Therapy Network Please visit www.neurotherapynetwork.org.uk for further information.

By becoming a member of The Brightwell, you can access all the therapies and services we offer including Hyperbaric Oxygen, Physiotherapy, Support and Community. Becoming a New Member – Your Brightwell Journey By becoming a member of the Centre you will be able to access all the therapies and services we currently offer. How to Join... Step One Call us on 01454 201686 or email us at hello@thebrightwell.org.uk to arrange a visit, a personal tour of our facilities and have a chat about your specific needs and aims with one of the team. Step Two Once you have had your visit, please complete the information in our Membership Pack. The annual membership fee is only £40 per annum. Please click on the image below to download your Membership pack . If you prefer, you can collect a hard copy from the Centre, or we can post one to you. A member of the team will gladly help you to complete the forms if required. Step Three Once we have all your information, one of our team will contact you to book your Clinical Assessment. Step Four Have your assessment with one of our Physio Team. Discuss and agree on the most suitable and beneficial therapy plan for you. Step Five Start benefiting from the therapies we offer and enjoy being part of The Brightwell Community. Non-Neurological Conditions If you are recovering from an Injury, Long Covid, Cancer or any other health condition that you feel would benefit from the therapies we offer, you can also self-refer and become a member, this is £50. Please note that any therapies offer great value for money, but are not subsidised by the Charity for non-neurological conditions. Please download the Non-neurological Registration Form here. Sports Injuries If you would like to benefit from using our Hyperbaric Oxygen Therapy to accelerate healing from a Sports Injury please download the Sports Injury Registration Form here. Contributing by Standing Order Click here to find out how to contribute by standing order. Our Member Journey Officer If you have any questions please call Dawn Wright, our Member Journey Officer on 01454 201686 or email hello@thebrightwell.org.uk We very much look forward to welcoming you to join us at The Brightwell.

The Brightwell offers a unique environment for those looking to receive an extensive range of therapies for people with chronic neurological and other conditions. Therapies at The Brightwell The Brightwell offers a unique environment for those looking to receive an extensive range of therapies for people with chronic neurological and other conditions. We are proud to confirm that our facilities are second to none in the Greater Bristol area and we offer a friendly yet professional approach in a non- clinical environment. The Brightwell offers fully accessible premises, with extensive free disabled parking. In the physiotherapy department there is a full hoisting system and a vast array of equipment. Each therapist is fully qualified in their field and registered with the relevant professional body. All our volunteers are also trained to the highest standard. Click here to find out about Becoming a Member. Oxygen Therapy For Neurological Conditions Oxygen Therapy for Sports Injuries Oxygen Therapy for Other Conditions One-to-One Neuro Physiotherapy Groups and Classes Online Classes FES Clinic Specialist Clinics Support and Information What Conditions Do We Treat? Suggested Contributions All the sessions for those members living with neurological conditions are subsidised through our fundraising efforts and supporter donations. However, as a charity we do ask for a contribution towards each session, Please click here to find out more. It is the Charity’s policy to never deny someone support due to financial reasons and we welcome the opportunity to confidentially discuss any payment issues with anyone struggling to contribute towards for their therapy sessions. Please click here to see our Cancellation Policy Contributing by Standing Order Click here to find out how to contribute by standing order.