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The Brightwell, incorporating The West of England Multiple Sclerosis Therapy Centre, offers specialised therapies including physio and hyperbaric plus many other support services. As a charity we rely on fundraising and donations to continue our work. Neuro Physiotherapy Find out more At The Brightwell, we are dedicated to enhancing the lives of individuals living with chronic neurological conditions. With over 40 years of unwavering commitment, we strive to empower our members by providing access to a warm and friendly, non-clinical environment that fosters independence, symptom management, and overall well-being. Our aim is to offer a diverse range of specialised therapies, including Hyperbaric Oxygen Therapy (HBOT) and Neuro-physiotherapy , all delivered by a dedicated team of experts. We embrace innovation with our in-house Hyperbaric Oxygen Chamber and a self-generated oxygen supply, ensuring top-tier quality and availability. We believe in inclusivity, offering one-on-one physiotherapy sessions, group activities, and online classes. Our subsidies for Brightwell Members, as well as our open doors to individuals in various stages of recovery, showcase our commitment to accessible care. At the Brightwell, we stand alongside those living with conditions like Multiple Sclerosis, Stroke, Parkinson’s, Fibromyalgia, Chronic Fatigue Syndrome, Concussion, Motor Neurone Disease, Functional Neurological Disorders, Long Covid, and Cancer, amongst many others. Our services extend to Specialist Clinics and therapies including our own Functional Electrical Stimulation (FES) assessment clinic, counselling, acupuncture, reflexology, remedial massage and aromatherapy, foot health and bladder & bowel clinics. We have members from the Greater Bristol area, South Gloucestershire, North Somerset, Bath, Wiltshire, South Wales and from all across the South West and the M4 corridor. There are always lots of social events taking place and a huge and varied number of ways to be involved in fundraising and volunteering. We not only welcome new members but also provide a wide array of volunteer opportunities, fostering a sense of community and collaboration. Click here to find out how to Become a Member. What is a neurological condition? A neurological condition is defined as a disorder that affects the brain, nervous system or spinal cord and, as these control every single part of your body, problems with them often cause serious consequences. Conditions can appear suddenly, for example a stroke or a brain injury; some, like epilepsy, you are born with; and others develop over time, like multiple sclerosis. They can affect anyone, at any age, of any ethnicity, and at any time in life. Some conditions are incurable, some last a lifetime and, sadly, some are life-threatening, but all of them will impact on a persons quality of life. What causes them? Sadly, no one really knows what triggers or causes most conditions. Some, especially ones that occur suddenly, can be linked to genes, the environment, accidents, injuries or infections. Although research is continuing there is yet to be any consensus on causes and, for most people, there is absolutely nothing they, or their family, could have done to stop them. Our Impact Report for 2024 This is the first time that we have produced an Impact Report in this format and we are delighted with how it gives a great representation of everything that goes on here at The Brightwell. The report is packed full of great images, facts, statistics and information. The report includes sections on Our Story So Far Who We Support Our Therapies A Letter From Our Chair A Letter From Our CEO 2024 In Numbers Fundraising Stories from Our Members Meet Our Volunteers Acknowledgements. Whether you are a New or Existing Member,Volunteer,Member of Staff or Supporter this is an excellent document, offering so much information regarding the Charity, its work and people, operational insights and community. You can view or download a copy of this report by clicking on the image above or click here .. A hardcopy version can be available on request, please call 01454 201686.

Throughout the year The Brightwell organises a wide range of social and fundraising events. These events range from social evenings held at the Centre such as Quiz and Bingo Nights, through to large community events such as our Colour Run and Abseil. Come and join in soon! Project01 Project02 Project03 Project04 Project05 Upcoming Events Christmas Quiz Wed 10 Dec Bradley Stoke More info Tickets Carers Support Session Thu 22 Jan Bradley Stoke More info Details Oxygen Operating Volunteer Open Day Mon 26 Jan The Brightwell More info Register here Bath Half Marathon Sun 15 Mar Bath More info Tickets London Landmarks Half Marathon Sun 12 Apr London More info Tickets Events Gallery Frozen Princess Show 6 December 2025 Christmas Market 29 November 2025 Members' 40-Year Celebration 19 June 2025 Corporate Abseil 16 May 2025 Halloween Party 26 October 2024 Colour Run 9 June 2024 Corporate Abseil 10 May 2024 Pink Moon Swim 19 April 2024 Winter Solstice Sunrise Swim 22 December 2023 Christmas Market 3 December 2023 Abseil 13 September 2023 Colour Run 11 June 2023

The Brightwell offers a unique environment for those looking to receive an extensive range of therapies for people with chronic neurological and other conditions. Therapies at The Brightwell The Brightwell offers a unique environment for those looking to receive an extensive range of therapies for people with chronic neurological and other conditions. We are proud to confirm that our facilities are second to none in the Greater Bristol area and we offer a friendly yet professional approach in a non- clinical environment. The Brightwell offers fully accessible premises, with extensive free disabled parking. In the physiotherapy department there is a full hoisting system and a vast array of equipment. Each therapist is fully qualified in their field and registered with the relevant professional body. All our volunteers are also trained to the highest standard. Click here to find out about Becoming a Member. Oxygen Therapy For Neurological Conditions Oxygen Therapy for Sports Injuries Oxygen Therapy for Other Conditions One-to-One Neuro Physiotherapy Groups and Classes Online Classes FES Clinic Specialist Clinics Support and Information What Coinditions Do We Treat? How much do the therapies cost? All the sessions for those members living with neurological conditions are subsidised through our fundraising efforts and supporter donations. However, as a charity we do ask for a contribution towards each session, the details of which are below. It is the Charity’s policy to never deny someone support due to financial reasons and we welcome the opportunity to confidentially discuss any payment issues with anyone struggling to contribute towards for their therapy sessions. Please click here to see our Cancellation Policy Contributing by Standing Order Where possible, we request that members contribute by standing order. The benefits are as follows: It helps us with planning for staffing/volunteer levels. Members know they have a definite booking. You only pay for 44 weeks a year, to take into account holidays. Therapy sessions are still available to you for 51 weeks a year We are usually only closed for 1 week over Christmas and New Year. You know you have made your contribution, so there are no concerns about forgetting. It is easier to budget. Adjustments can be made for long-term absence, e.g. hospitalisation or prolonged illness. Standing orders are worked out on an average of 44 weeks per year if someone attends weekly. This takes into account 8 weeks of non-attendance for any reason. Examples 1-2-1 Physio at £28 per session X 44 weeks / 12 months = £102.66 per month Oxygen at £18 per session X 44 weeks / 12 months = £66 per month Please click here to download a Standing Order Form . If you are setting up your repeat payment via your banking app, please complete the bottom section of this form so that Reception is aware that you are paying by standing order. A member of staff or a member of our Reception Team will be pleased to work out your monthly payment with you based on your personal treatment plan. We can also print off any forms and complete them with you. We are proud to be part of the Neuro Therapy Network Please visit www.neurotherapynetwork.org.uk for further information.

We are delighted to share The Brightwell’s strategic plan for the next five years. This document reflects months of dedicated work by our Leadership Team and the Board of Trustees. Our Business Plan outlines the charity’s goals and aspirations through to 2030, and it will be regularly reviewed and updated to reflect progress and emerging opportunities. It details how we will ensure financial stability and growth, while continuing to enhance the therapies and support we provide to our members. The plan also explores ways to extend our reach and broaden our offer, ensuring we can make an even greater impact in the years ahead. This strategy sets out many of the operational aspects of the Centre, and the next step will be to break each action point into smaller, manageable projects. This will allow us to carefully assess operational, staffing, and logistical considerations. Fundraising will play a vital role in supporting the successful delivery of these projects. We hope you find our Business Plan inspiring and informative. For any questions, please contact our CEO, Doro Pasantes.

On Saturday 6th December , our centre transformed into a winter wonderland as we welcomed over 30 excited children to our incredible Frozen-themed event! From the moment the doors opened, the atmosphere was filled with sparkle, laughter and pure Disney magic. The children were thrilled to meet the royal sisters themselves, Anna and Elsa, who brought the magic of Arendelle to life with enchanting performances of favourite songs including “Let It Go,” “Into the Unknown,”  and “For the First Time in Forever.”  Little faces lit up as they sang, danced and joined in the fun. Alongside the performances, we had a whole range of magical activities: ✨ Frozen-themed games ✨ A bubble-filled dance party ✨ Party bags ✨ And so much more snowy fun! Our event was made even sweeter by the delicious Frozen-themed cupcakes lovingly baked by Eliza’s Bakes , and our special Frozen hamper raffle drew plenty of excitement from guests. A huge highlight of the day was the support from our incredible sponsor, Explore Learning , who not only funded the event but also joined us on the day to run brilliant activities including letters to Santa and festive colouring sessions. Thanks to their sponsorship, every penny raised was able to go directly to helping our charity continue supporting people living with neurological conditions. And we are thrilled to announce that we raised an amazing £506.28! 🎉 This day wouldn’t have been possible without our wonderful supporters: 💙 Magical Moon Entertainment – for an unforgettable Frozen performance 💙 Eliza’s Bakes – for the delicious themed treats 💙 Explore Learning – for sponsoring the event and providing fantastic activities 💙 Our staff and volunteers – for their hard work and preparation Thank you to everyone who attended, supported, and helped make this magical Frozen day such a huge success. We can’t wait to bring more enchanting events to our community! ❄️💙

We have an active Carers Group here at The Brightwell. Any carer who looks after any of our members is most welcome. You can be a paid or unpaid carer, a partner, family member or a friend, to take part in our events. Our next talk is called “Practical Hints and Tips for Carers” This will take place either in person at the Centre or via Zoom, whichever suits you better. This talk will cover topics, including accessing health care, benefits, Priority Services Register, aids and adaptations, Emergency Plans, 3 rd Party Mandates, Powers of Attorney and Carers Assessments. There will be an opportunity for an open discussion, allowing members to share experiences as well. This session will be led by Wendy Paterson, our Carers Support Co-Ordinator. Click here or on the image above to book your FREE place. Call 01454 201686 Getting Involved and Feedback We are keen to hear your views and suggestions about how the Centre can best support Carers, so whether or not you can come along to these sessions, we would love to hear from you. You can contact Wendy by leaving a message at Reception, or look out for the short survey form we are planning to make available in the next few months. Carers' Information Point Don’t forget to take a look at the leaflets and information now available on the poster and in the information racks at the Carers Information Point. This can be found in the corridor past the Café.