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The Brightwell, incorporating The West of England Multiple Sclerosis Therapy Centre, offers specialised therapies including physio and hyperbaric plus many other support services. As a charity we rely on fundraising and donations to continue our work. Neuro Physiotherapy Find out more At The Brightwell, we are dedicated to enhancing the lives of individuals living with chronic neurological conditions. With over 40 years of unwavering commitment, we strive to empower our members by providing access to a warm and friendly, non-clinical environment that fosters independence, symptom management, and overall well-being. Our aim is to offer a diverse range of specialised therapies, including Hyperbaric Oxygen Therapy (HBOT) and Neuro-physiotherapy , all delivered by a dedicated team of experts. We embrace innovation with our in-house Hyperbaric Oxygen Chamber and a self-generated oxygen supply, ensuring top-tier quality and availability. We believe in inclusivity, offering one-on-one physiotherapy sessions, group activities, and online classes. Our subsidies for Brightwell Members, as well as our open doors to individuals in various stages of recovery, showcase our commitment to accessible care. At the Brightwell, we stand alongside those living with conditions like Multiple Sclerosis, Stroke, Parkinson’s, Fibromyalgia, Chronic Fatigue Syndrome, Concussion, Motor Neurone Disease, Functional Neurological Disorders, Long Covid, and Cancer, amongst many others. Our services extend to Specialist Clinics and therapies including our own Functional Electrical Stimulation (FES) assessment clinic, counselling, acupuncture, reflexology, remedial massage and aromatherapy, foot health and bladder & bowel clinics. We have members from the Greater Bristol area, South Gloucestershire, North Somerset, Bath, Wiltshire, South Wales and from all across the South West and the M4 corridor. There are always lots of social events taking place and a huge and varied number of ways to be involved in fundraising and volunteering. We not only welcome new members but also provide a wide array of volunteer opportunities, fostering a sense of community and collaboration. Click here to find out how to Become a Member. What is a neurological condition? A neurological condition is defined as a disorder that affects the brain, nervous system or spinal cord and, as these control every single part of your body, problems with them often cause serious consequences. Conditions can appear suddenly, for example a stroke or a brain injury; some, like epilepsy, you are born with; and others develop over time, like multiple sclerosis. They can affect anyone, at any age, of any ethnicity, and at any time in life. Some conditions are incurable, some last a lifetime and, sadly, some are life-threatening, but all of them will impact on a persons quality of life. What causes them? Sadly, no one really knows what triggers or causes most conditions. Some, especially ones that occur suddenly, can be linked to genes, the environment, accidents, injuries or infections. Although research is continuing there is yet to be any consensus on causes and, for most people, there is absolutely nothing they, or their family, could have done to stop them. Our Impact Report for 2024 This is the first time that we have produced an Impact Report in this format and we are delighted with how it gives a great representation of everything that goes on here at The Brightwell. The report is packed full of great images, facts, statistics and information. The report includes sections on Our Story So Far Who We Support Our Therapies A Letter From Our Chair A Letter From Our CEO 2024 In Numbers Fundraising Stories from Our Members Meet Our Volunteers Acknowledgements. Whether you are a New or Existing Member,Volunteer,Member of Staff or Supporter this is an excellent document, offering so much information regarding the Charity, its work and people, operational insights and community. You can view or download a copy of this report by clicking on the image above or click here .. A hardcopy version can be available on request, please call 01454 201686.

We offer a range of physiotherapy options including one-to-one and group sessions. We have an expert team to help and support you to increase mobility and maintain function in our well equipped, fully accessible Centre. Physiotherapy Physiotherapy is our most popular therapy, with over half of our members enjoying the benefits. It is offered five days a week in our well- equipped gym area by qualified and experienced therapists, who have specialist knowledge in treating neurological conditions. Whether you have been newly or recently diagnosed, we offer specialist neurophysiotherapy that will benefit you. Our Physio Team We pride ourselves on offering a friendly yet professional environment where supporting you as an individual is of the utmost importance. Unlike a hospital or clinical situation there is no time limit to the number of sessions you can attend. Many of our physio users have been with us, attending weekly sessions, for many years. What is neurophysiotherapy? Neurophysiotherapy treats people with neurological conditions. These are conditions associated with the central nervous system – the brain, spinal cord and nerves. People with neurological conditions can often have complex problems including: Muscle weakness Stiffness Balance problems Sensory changes. These conditions can have a huge impact on the body’s function, and on day-to-day activities. Neurological disorders and diseases Our physiotherapists see a huge range of disorders and diseases. Some of the more common disorders we see include: Multiple Sclerosis Stroke Guillain barre syndrome Parkinson’s disease Polyneuropathies Motor Neurone Disease Muscular Dystrophy Functional Neurological Disorders What are the benefits of having physio at The Brightwell? We very much focus on you as an individual with your own personal needs being met. These requirements might include maintaining mobility, it is crucial that you remain as active as possible, we understand that this can be a challenge for people with neurological problems, especially when their muscle strength and movement is affected. Through regular physiotherapy, muscles can be exercised in the correct way and so, where possible, mobility is maintained, and the issues associated with a lack of movement can be prevented or addressed. Many of our members have some or all of the following aims: Receiving general advice to them and their support network Maintaining/improving joint mobility Preventing/reducing muscle spasms Maintaining/improving muscle power Maintaining/improving normal patterns of movement Improving/maintaining balance and coordination Reducing/preventing ataxia Maintaining/improving general fitness In addition, physiotherapy can be combined with the other therapies on offer to help ease pain, which can be one of the most difficult symptoms to treat effectively. Our therapists and Centre staff can speak to you about whether a combination of therapies might be right for you. The physiotherapy offered to you will be based on your specific ability. Activities vary from one-to-one or group sessions to exercise classes, gym equipment can also be used, under a therapist’s supervision. All new members to the Centre have a general assessment with a physiotherapist and, if physiotherapy is requested, a discussion will take place between the individual and the therapist as to the most suitable format. Find out more about Becoming a Member. What types of sessions do we offer? One-to-One Sessions One-to-one physiotherapy sessions last 30 minutes and are available for people who have a specific issue that cannot be addressed in a group class, or who do not have the ability to join a group class. Group Exercise Classes Group exercise classes (maximum 7 people) last an hour, with some classes ending with 10-15 minutes of relaxation. These classes are led by our therapists and encourage people to exercise in a way that will be effective for them, as well as providing a fun, sociable environment. Group Therapy Sessions Group therapy (maximum 5 people) also lasts an hour, with smaller groups allowing for more focused attention on specific issues. Online Classes These classes last half an hour and are ideal for those who cannot attend the Centre, work from home, have limited time or other commitments. These take place via Zoom. All types of exercise classes are tailored to varying ability and mobility levels, so that there is something for everyone. Monday Physio Group 12 pm -1 pm with the Physio Team Focus on balance and stability - Improves mobility and upper and lower limb strength. First half of the session - upper limb strengthening. Second half of the session - standing balance and lower limb strengthening Helps to reduce fatigue and improve flexibility and cardiovascular fitness. Dance Group 3 pm – 4 pm with Audrey Fitness for all levels of mobility Movement to music Is fun and active Tuesday Medium Intensity Interval Training via Zoom 8.45 am to 9.15 am with Millie This class is aimed at those members with higher mobility and relatively good balance. Upper Limb, Lower Limb and Core exercises (standing) Mixed exercises to allow for muscle groups to rest Use of weights/dumbbells Interval training - 30 seconds on, 30 seconds rest Wednesday Group Physio 9:30 am-10:30am with the Physio Team Cardiovascular training - muscle endurance and fatigue focused. Moderate intensity aerobic exercises to help reduce fatigue and improve cardiovascular fitness and flexibility. Finishes class with relaxation. Seated Zoom Class 12 pm-12:30pm with Audrey Suitable for upper limb strengthening Strength & power training with the use of dumbbells to increase blood circulation, release endorphins and develop muscle tone and strength. Helps to improve balance so as to avoid injuries. Zoom Exercise Class 12:30pm-1pm with Audrey Suitable for lower limb strengthening. Helps strengthen, maintain mobility and improve balance. Thursday Group Physio 10:15 am-11:15 am with the Physio Team Flexibility training and seated leg and trunk stretches to increase range of motion and reduce spasms and fatigue. Use of rehab equipment to help with fitness and balance. Friday Neuro Yoga/Pilates 10:30 am-11:30 am with Lauren Meaningful and individually tailored Yoga poses and movements to suit the needs of attendees. Followed by relaxation using neurophysiological principles, incorporating visualising and yogic breathing, to support recovery and calm. Suggested Contributions Zoom sessions £60 for 10 sessions, with the contribution to be made in advance, or as part of your regular Standing Order. Dance and Yoga Classes are £9 per session or £60 for a block of 10 sessions if a contribution is made in advance. Group Physio Classes £15 per session In-person classes will take place in the Gym. Zoom Classes will be via a link provided. If you would like to find out more details about any of our therapies, please call 01454 201686. We can then arrange for you to have a personal assessment to ascertain the best option to suit your specific needs. Outstanding Equipment and Facilities We are very fortunate to have an extensive range of specialist equipment in our physio department. This specialist equipment enables our members to receive the best possible solutions from the team at The Brightwell. Take a look at some of the pieces of equipment regulary used by members Outdoor Exercise class Isamar on the Balance Master Jeremy using a Therabike headshot Ruth on a Tilt Table & Saebo Mass Roger using one of the Therabike Mary using the Saebo Mass Liane on theEasy Glide Mark using the Tilt Table Michael using the Saebo Mas

The Brightwell 100 is a network of businesses and corporate donors, who all have the shared aim of supporting the work carried out at The Brightwell, through fundraising, by donated goods & services, and volunteering. The Brightwell 100 The Brightwell 100 is a network of businesses and corporate donors, who all have the shared aim of supporting the work carried out at The Brightwell, through fundraising, by donated goods & services, and volunteering. The Brightwell 100 initiative was launched in February 2022. Since that time, Brightwell 100 members have supported us with the following projects. Major Projects Oxygen Generation plant Outdoor LED lighting upgrade New Café New terrace and gazebo area In-house Brightwell Shop New Oxygen area kitchen IT Equipment PCs, monitors for staff and volunteers. Projector for Conference room Event Sponsorship and participation Colour Run Abseil Water Park events Corporate Volunteering days Sponsorship and Marketing Physio Team Uniforms Event materials and merchandising. Donated expertise and goods Garden landscaping Emergency repairs Gardening equipment Café equipment Furniture for the lounge area Professional Video/Photographic services Service User enhancements Oxygen masks and storage Physiotherapy equipment. FES Clinic set up and equipment. Ongoing fundraising support Donated Items and experiences for raflfes and draw prizes How does the Brightwell 100 work? There are a number of ways the businesses can be involved. The Brightwell Wishlist One aspect of joining this unique network is by sponsoring or donating to something specific from our Wishlist. Many of our sponsors really like the fact that they can choose exactly where their money is spent and where it will be used. The items on our Wishlist range from a contribution to one of our major projects, through to paying for Counselling Sessions , or purchasing items that will enhance our Service Users experience and therapies. Please click here to view or download our latest Brightwell Wishlist Regular Contributions by Standing Order You can also make a regular donation, again for a specific purpose, via a Standing Order. If applicable you can add 25% to your donation via GiftAid. Donate via our JustGiving page Please make a donation via our Brightwell 100 JustGiving page, by clicking on the Logo above Our Wishlist What are the benefits for The Brightwell 100 members? Supporting a worthwhile charity where your support has a positive impact. Enabling the supporting businesses to fulfil their charitable aims and objectives Being associated with a long-standing and reputable charity (we will provide you guidelines about the use of our name and logo) Being part of a professional network with a shared interest. Knowledge that 100% of your donation will be used for charitable purposes Tax-efficient way to donate with receipts and letters of thanks will be provided Publicity via our website and social media outlets for the supporting businesses Promotional opportunities with visits to the Centre, photos with staff and Centre members (with usual permissions and safeguarding in place) Use of the Brightwell's café, lounge area and outdoor garden/terrace. Regular updates and stewardship of your donation Brightwell 100 members These members are listed in their approximate date of joining. Many of our Brightwell 100 members have made contact and developed mutually beneficial business relationships. Howards Motor Group Woodstock Homes Shiptheory MSB Land & New Homes Blackfriars Auto Services Intoheat Bristol Mortgages Online CWT Landscape Supplies AJH Governance R H Hall Food Services Classeq Rugged Interactive Solarsense Total Access Scaffolding City Electrical Factors Bristol B&Q Cribbs Causeway Babcock International Ashton Alteriors Design & Build County Contractors Delta Marriott Bristol Wain Homes Rebus Medical The Block Bakehouse Ben Hutcheson Music MS People's Help Davies & Partners PPS Building Services Event Hosts and Prize Donors West Country Water Park Village Hotel Bristol Aztec Hotel & Spa Lovell Place Care Home Willow Brook Centre Black Sheep Kitchen & Bar Hollow Tree Pub The Kendleshire Assist Mobility Tall Pines Golf Club Berwick Lodge What to do next For further information please contact Caz Blake-Symes, Trustee and Brightwell 1 00 co-ordinator, caroline.blake-symes@thebrightwell.org.uk Thank you for your interest in The Brightwell 100. We would very much like to invite you and your team for a visit and you can find out more about us and the services we provide, plus you can decide which areas of The Brightwell 100, you wish to be involved with, that fits in with your Company’s values and philosophies. Ways to keep in touch with updates regarding The Brightwell 100 The Brightwell Blog Follow us on LinkedIn You can also download our guide about Ways to keep in touch with The Brightwell.

We’re delighted to announce that we have retained our 5-star Food Hygiene rating! The Brightwell Café has become a wonderful addition for everyone who visits the Centre, whether they are visiting for therapies, attending events or just meeting up with friends and family. The café offers a range of hot and cold drinks, snacks and meals, including a range of daily and seasonal specials. We had an unannounced visit from South Gloucestershire Council on Thursday, 19 February and following their inspection, they were pleased to re-award The Brightwell Café the 5-star Food Hygiene rating. A food hygiene rating tells consumers about the hygiene standards of a food premises to help them choose where to eat or shop for food. During an inspection, the food safety officer checks how well businesses are meeting the law by looking at:  The handling of food The handling of food How food is stored How food is prepared Cleanliness of facilities How food safety is managed The scheme gives food premises a rating from 0 to 5, where 5 shows hygiene standards are very good, and 0 shows urgent improvements are required. We’re so pleased that The Brightwell Café has retained the maximum 5-star rating and that all the care and attention to preparing food taken by the café team has been officially recognised once again! Congratulations to Paula and her lovely café volunteers! We hope you visit the Brightwell Café soon – look out for some special Spring and Easter treats and new items on the menu in the coming weeks!

We were delighted to welcome Audrey Lam to the Brightwell team as a Physiotherapist in late 2024,  and what a fantastic addition she has been.   Born and raised in Hong Kong, Audrey moved to the UK aged 19 to study and has called Bristol home for the past four years. Alongside being a skilled, compassionate and enthusiastic physiotherapist, Audrey is also an exceptionally talented dancer.  However, dancing wasn’t always part of Audrey’s plan.   “ I haven’t always been a dancer. I used to play badminton and enjoyed running and swimming.  I always tell people that when I was younger, I wouldn't have joined the Dance Society if I hadn’t been rejected from the Volleyball team!  Now I’m obsessed with street dance, especially hip hop and house dance styles. I love the way dance brings people of different ages, cultures, and languages together, which is why I started a dance class at The Brightwell!”   Audrey has taught Street Dance at an impressively high level and has even competed at the World Championships! Her passion and energy quickly became part of life at the Centre, not only through her clinical work but also through the vibrant dance class she introduced to our community. As we look ahead, Audrey will be bidding farewell to us at the end of February 2026 as she prepares for an exciting new chapter in London, where she will continue developing both her physiotherapy career and her dance journey.   Reflecting on her time here, Audrey says: “ The Brightwell has been my first-ever workplace. I am so grateful to have been part of this amazing team and welcomed into this community. The Brightwell will always have a place in my heart and will always be a place I am keen to share with others. As a clinician as well as a dancer, I will always feel part of the Brightwell Community. The fun I had seeing clients every day and setting up the dance class gave me the confidence to share my ideas and carry on being myself. “   We are incredibly thankful for the warmth, creativity and enthusiasm Audrey has brought to The Brightwell. She has made a lasting impact on colleagues and clients alike. Audrey, we wish you every success in London. And who knows… perhaps one day we will see you on television! Please keep in touch and come to visit us when you are in Bristol.

As we step into 2026 with renewed energy and ambition, we’re excited to share an important part of our fundraising strategy, and we need your help. To support our charity’s work, we’ve launched an account on Vinted, the popular app used by millions of people to buy and resell clothing and goods. Just like our much-loved shop in the centre, this new online platform gives us another fantastic opportunity to raise essential funds. What We’re Looking For To make our Vinted shop a success, we’re currently seeking donations of clothing that are: Branded items In immaculate or outstanding condition New with tags still attached These types of items perform particularly well online and help us maximise every pound raised. By donating quality pieces you no longer wear, you’re directly contributing to sustainable fundraising that makes a real difference. Why Vinted? Vinted has become one of the go-to platforms for reselling pre-loved fashion. By listing carefully selected, high-quality pieces, we can reach a wider audience beyond our local community, turning your generous donations into income for our charity’s services. It’s simple, you clear space in your wardrobe, and together we turn those items into meaningful support for those who need it most. How to Donate Please have a good root around at home, in wardrobes, drawers, and storage boxes, and if you come across anything that fits the bill, we’d be so grateful to receive them. You can drop donations off at: The Brightwell Centre Bradbury House Wheatfield Drive Bradley Stoke BS32 9DB Thank you, as always, for your continued generosity and support. We truly couldn’t do this without you.